This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Veeva EDC 25R2.0.41 HF is scheduled for production release on 11/12/2025 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R2 Release Notes for additional release details.
There is a 25R2.0.41 maintenance release scheduled for the CDB Data Workbench on November 12th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R2 Release Notes for additional release details.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 252.3.60 release for Online and iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 252.3.60 release for Online and iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva Network Infrastructure Maintenance Notification
Veeva Network will undergo the following scheduled maintenance:
What: Infrastructure maintenance on Veeva Network PODs
Affected PODs: VDM30, VDM31, SBX30
During this time, Veeva Network instances located on these PODs will be unavailable.
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV2-2156 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.