This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal.
For status of Salesforce PODs, visit Salesforce Trust Site.
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva Vault POD Groups are included in the Status below. Individual Veeva Vault PODs are linked with the appropriate Group so any relevant activity or incident is reflected in both.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
There is a 25R2.0.21 maintenance release scheduled for the CDB Data Workbench on September 24th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R2 Release Notes for additional release details.
Maintenance Release Completed Successfully
Veeva Basics Maintenance Release Notification
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-1136 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 252.2.300 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Update: Deployment will now start at 11am PT.
Vault CRM Sandbox and Production instances will be upgraded to the 252.2.30 release for Online, iOS, and Windows platforms . During this time, online access will be temporarily unavailable for up to 30 minutes.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 252.2.300 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 252.2.300 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 252.2.30 release for Online, iOS, and Windows platforms. During this time, online access will be temporarily unavailable for up to 30 minutes.
Veeva Vault Maintenance Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 25R2.1 Release
Affected PODs: SBX30
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
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