This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 253.0.13 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Maintenance Release Completed
Veeva Basics Maintenance Release Notification
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 25R3.0 Release
Affected PODs: SBX30
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 25R3.0 Release
Affected PODs: All Sandbox PODs
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Scheduled Maintenance closed.
There is scheduled maintenance for Veeva Crossix on Sunday, November 30 at 3:15 AM EST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled Maintenance closed.
There is a maintenance release scheduled for Veeva Compass 25R2.7 on Monday, 12/1/2025 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 90 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.
Veeva Vault Release Notification
The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 25R3.0When:
Estimated Duration: 60 minutesIf you have any further questions, please submit a ticket with Veeva Product Support .
Veeva Safety Release Notification
The Veeva Safety MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 25R3.0
Estimated Duration: 60 minutesAffected PODs: General Release PODsVV2-2075, VV2-2156, VV3-3120, VV3-3131, VV1-1157, VV1-1067, VV1-1142,
VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063
If you have any further questions, please submit a ticket with Veeva Product Support .
VV2-2075, VV2-2156, VV3-3120, VV3-3131, VV1-1157, VV1-1067, VV1-1142,
VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063
Veeva RegulatoryOne Release Notification
The Veeva RegOne MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 25R3.0
Estimated Duration: 60 minutesAffected PODs: General Release PODsVV2-2153, VV2-2121, VV1-1202, VV1-1061
If you have any further questions, please submit a ticket with Veeva Product Support .
VV2-2153, VV2-2121, VV1-1202, VV1-1061