This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 25R3.4 Release
When: Monday, February 23rd, 2026 6PM - 7PM EST
Estimated Downtime: 60 minutes
For more information on this 25R3.4 release:
Visit Veeva Compass Help for the Release Notes, if applicable
Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you are encountering an issue or have any questions, please submit a ticket with support.
Veeva Maintenance Release Notification
Online maintenance will be performed on the Vault Authentication Service. There is no expected downtime, however, a short service interruption may be experienced.
When : Monday, February 23 at 3:00 pm PST (Tuesday, February 24 at 12:00 midnight CET/8:00 am JST)
What : Authentication Service maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-930097
Scheduled Maintenance closed.
There is a production release scheduled for Veeva Crossix 23R3.1.0 on Tuesday, February 24 at 3:26 AM EST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.2.52 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4007 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Veeva Basics Maintenance Release Notification
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault PODs in the AP Region
currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Scheduled maintenance closed.
Veeva CRM Sandbox orgs will be upgraded to the 25R3.4 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 25R3.4 Minor Release. Systems are generally available during this time.
View Release Notes