Veeva Vault

Veeva CDMS Veeva Vault Vault-US PODs CDMS-US CDMS-EU CDMS-AP VV3-3121 VV3-3134 VV2-2092 VV3-3136 VV2-2142 VV2-2152 VV2-2163 VV1-22 VV1-37 VV1-1090 VV1-1127 VV1-1139 VV1-1148 VV1-1159 VV1-1161 VV1-1174 VV1-1175 VV1-1193 VV1-1194 VV1-1204 VV1-1217 VV1-1222 VV1-1223 VV1-1215 VV1-1216
 
May-13, 7:00pm PDT
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced.

What: Veeva EDC 26R1.0.19
When: WednesdayMay 13, 7:00 PM PT
Estimated Duration: 60 minutes
Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134

Please read the 26R1 Release Notes for additional release details.


Veeva CDMS Veeva Vault Vault-US PODs CDMS-US CDMS-EU CDMS-AP VV3-3121 VV3-3134 VV2-2092 VV3-3136 VV2-2142 VV2-2152 VV2-2163 VV1-22 VV1-37 VV1-1090 VV1-1127 VV1-1139 VV1-1148 VV1-1159 VV1-1161 VV1-1174 VV1-1175 VV1-1193 VV1-1194 VV1-1204 VV1-1217 VV1-1222 VV1-1223 VV1-1215 VV1-1216
 
May-13, 6:00pm PDT
[upcoming]

Veeva EDC 26R1.0.19 HF is scheduled for production release on 05/13/2026 to EDC PODs:

VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, v3-3136, VV2-2142,  VV1-1222, VV1-1223, VV2-2163,  VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3136

The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.

Please read the 26R1 Release Notes for additional release details.


Veeva Vault Vault-US PODs VV1-1
 
May-13, 4:00pm PDT
[upcoming]

Veeva Vault Maintenance Notification

 
Maintenance is scheduled to be performed on the POD listed below. A brief service interruption will be experienced.
 
WhatVeeva Vault MySQL maintenance
Estimated Vault Downtime: 10 minutes
Affected PODs: US Limited Release POD VV1-1

Click here to learn how to find your Vault's POD location. 

Reference: DEV-1061235
Veeva Vault Vault-US PODs VV1-1176
 
May-7, 8:32pm PDT

Veeva Vault POD VV1-1176 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
May-7, 10:55pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

 
May-11, 9:36am PDT

May 11 2026,9:31am PDT

Below is the original Trust notification that was posted on the main Trust page from May 7-11.

We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.

May 7, 11:00 pm PT Update:  The remaining impacted PODs are currently recovering and should be available shortly:  VV1-1150, VV1-1176, & VV1-1181.  We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.

May 7, 11:55 pm PT Update:  The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT.  Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue.  If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.

May 8, 11:50 am PT Update:  Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.

Veeva Vault Vault-US PODs VV1-1181
 
May-7, 8:31pm PDT

Veeva Vault POD VV1-1181 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
May-7, 10:55pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

 
May-11, 9:36am PDT

May 11 2026,9:31am PDT

Below is the original Trust notification that was posted on the main Trust page from May 7-11.

We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.

May 7, 11:00 pm PT Update:  The remaining impacted PODs are currently recovering and should be available shortly:  VV1-1150, VV1-1176, & VV1-1181.  We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.

May 7, 11:55 pm PT Update:  The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT.  Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue.  If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.

May 8, 11:50 am PT Update:  Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.

Veeva Vault Vault-US PODs VV1-1150
 
May-7, 8:30pm PDT

Veeva Vault POD VV1-1150 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
May-7, 10:49pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

 
May-11, 9:31am PDT

Below is the original Trust notification that was posted on the main Trust page from May 7-11.

We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.

May 7, 11:00 pm PT Update:  The remaining impacted PODs are currently recovering and should be available shortly:  VV1-1150, VV1-1176, & VV1-1181.  We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.

May 7, 11:55 pm PT Update:  The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT.  Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue.  If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.

May 8, 11:50 am PT Update:  Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.

Veeva Vault Vault-US PODs VV1-16
 
May-7, 8:08pm PDT

Veeva Vault POD VV1-16 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
May-7, 11:56pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

 
May-11, 9:41am PDT

Below is the original Trust notification that was posted on the main Trust page from May 7-11.

We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.

May 7, 11:00 pm PT Update:  The remaining impacted PODs are currently recovering and should be available shortly:  VV1-1150, VV1-1176, & VV1-1181.  We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.

May 7, 11:55 pm PT Update:  The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT.  Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue.  If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.

May 8, 11:50 am PT Update:  Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.

Veeva CDMS Veeva Vault Vault-US PODs CDMS-US CDMS-EU CDMS-AP VV3-3121 VV2-2092 VV3-3136 VV2-2142 VV2-2163 VV1-22 VV1-1090 VV1-1127 VV1-1139 VV1-1148 VV1-1159 VV1-1161 VV1-1174 VV1-1175 VV1-1193 VV1-1194 VV1-1204 VV1-1217 VV1-1222 VV1-1223 VV1-1215 VV1-1216
 
May-7, 7:00pm PDT
Online maintenance will be performed on the PODs listed below. There is no expected downtime, however, a short service interruption may be experienced.

WhenThursday, May 7 at 7:00 PM PST (May 8, 4:00 AM CEST/11:00 AM JST)
What: POD Infrastructure maintenance
Estimated Duration: 180 minutes
Affected PODs:
VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1216, VV1-1217, VV1-1222, VV1-1223, VV2-2092, VV2-2142, VV2-2163, VV3-3121, VV3-3136
Veeva Vault Vault-US PODs VV1-16
 
May-7, 6:20pm PDT

Veeva Vault POD VV1-16 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
May-7, 7:07pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Vault Vault CRM Align Vault-US PODs VCRMA-US SBX VV1-1187 VV1-3 VV1-4 VV1-5 VV1-6 VV1-7 VV1-8 VV1-9 VV1-11 VV1-12 VV1-13 VV1-14 VV1-15 VV1-16 VV1-23 VV1-24 VV1-25 VV1-38 VV1-39 VV1-40 VV1-42 VV1-43 VV1-1046 VV1-1049 VV1-1051 VV1-1053 VV1-1054 VV1-1058 VV1-1061 VV1-1062 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1084 VV1-1088 VV1-1089 VV1-1094 VV1-1120 VV1-1122 VV1-1124 VV1-1128 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1156 VV1-1157 VV1-1164 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1172 VV1-1176 VV1-1178 VV1-1181 VV1-1183 VV1-1185 VV1-1186 VV1-1190 VV1-1193 VV1-1195 VV1-1199 VV1-1198 VV1-1210 VV1-1212 VV1-1213 VV1-1214
 
May-7, 6:00pm PDT

We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the .

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.