Veeva Vault
Veeva Release NotificationWhat: Veeva 25R3.2 Limited Release When: December 19, 2025 Estimated Vault Downtime: 10 minutes
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Affected PODs and Time of Deployment |
Veeva Vault APAC 10:00 am PST (Saturday, December 20, 3:00 am JST): VV3-33 Veeva Vault EU 2:00 pm PST (11:00 pm CET): VV2-28, VV2-2087 Veeva Vault US 5:00 pm PST: VV1-1, VV1-3, VV1-5, VV1-6, VV1-20, VV1-21, VV1-23, VV1-1084, VV1-1120, VV1-1133, VV1-1135, VV1-1178, VV1-1203 |
Veeva Safety US/EU/APAC 1:00 pm PST (10:00 pm CET/Saturday, December 20, 6:00 am JST): VV1-1053, VV2-2132, VV3-3123 |
Veeva RegulatoryOne US/EU 6:00 pm PST (Saturday, December 20, 3:00 am CET): VV1-1078, VV2-2133 |
Veeva LIMS US 7:00 pm PST: VV1-1184 |
Visit the Release Notes page to learn more about the new features. Click here learn how to find your Vault's POD location. |
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
See the original Trust post for more detailed information.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Veeva Vault Maintenance Release Notification
- APAC - 10:00 AM to 11:00 AM PST (Sat , Dec.13, 3:00 AM to 4:00 AM JST)
- US/EU- 5:00 PM to 6:00 PM PST (Sat Dec 13 2:00 AM to 3:00 AM CET)
Veeva EDC 25R3.0.7 HF is scheduled for production release on 12/11/2025 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
Scheduled Maintenance closed.
Veeva Basics Maintenance Release Notification
Maintenance Release Completed
Veeva Vault POD VV1-1176 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
We have recently provisioned additional server capacity to mitigate the performance issues. Users may experience intermittent slowness while this scaling operation is in progress. The root cause is currently under investigation.
Thank you for your patience as we continue our investigations.
The Veeva Engineering team is currently investigating the potential root cause of the performance issue. We are expecting to provide a fix within 24 hours. We will provide more details and a timeline update within the next 2 hours.
We apologize for the impact and thank you for your patience on this matter.
The Vault Engineering team has pinpointed the cause of the ongoing performance degradation.
Code changes introduced in the 25R3 General Release in certain circumstances led to database queries to fetch all records in two objects that were found to be involved. Given the size of the two objects in question, this strained the search infrastructure and led to the observed performance degradation.
An imminent maintenance release will constrain the searches and safeguard Vault resources. A subsequent update will confirm the timing of the maintenance release.
A forthcoming Root Cause Analysis will provide details of this incident. We apologize for the impact and thank you again for your patience on this matter.
We are proceeding with the deployment of a fix tonight ~9:00 pm PT to resolve today's performance degradation. This update optimizes the problematic queries to help restore full stability.
The Safety Maintenance Release page has been updated with additional details. Email updates to those that are registered for Service Availability notifications will receive an email within the hour. We will resolve the incident ticket once the deployment has completed.
We sincerely apologize for the disruption this has caused to your operations. We recognize that system performance is critical to your daily workflows, and we understand the frustration that this instability has created for your teams. Thank you for your continued patience as we implement this resolution.
Closing this incident as the maintenance release has been successfully deployed.
Please contact Veeva Support if additional issues are experienced.
Veeva Vault POD VV1-1150 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva is continuing to investigate the root cause for the intermittent performance degradation issues. We apologize for the disruption and thank you for your patience regarding this matter.
The Veeva Engineering team is currently investigating the potential root cause of the performance issue. We are expecting to provide a fix within 24 hours. We will provide more details and a timeline update within the next 2 hours.
We apologize for the impact and thank you for your patience on this matter.
The Vault Engineering team has pinpointed the cause of the ongoing performance degradation.
Code changes introduced in the 25R3 General Release in certain circumstances led to database queries to fetch all records in two objects that were found to be involved. Given the size of the two objects in question, this strained the search infrastructure and led to the observed performance degradation.
An imminent maintenance release will constrain the searches and safeguard Vault resources. A subsequent update will confirm the timing of the maintenance release.
A forthcoming Root Cause Analysis will provide details of this incident. We apologize for the impact and thank you again for your patience on this matter.
The Vault Engineering team has confirmed that a resolution has been identified and is currently being implemented and tested. Once testing has been completed, we will deploy a maintenance release tonight (Pacific Time). The exact time is still to be determined. Another update will be provided within the next 2 hours. Thanks for your patience.
We are proceeding with the deployment of a fix tonight ~9:00 pm PT to resolve today's performance degradation. This update optimizes the problematic queries to help restore full stability.
The Safety Maintenance Release page has been updated with additional details. Email updates to those that are registered for Service Availability notifications will receive an email within the hour. We will resolve the incident ticket once the deployment has completed.
We sincerely apologize for the disruption this has caused to your operations. We recognize that system performance is critical to your daily workflows, and we understand the frustration that this instability has created for your teams. Thank you for your continued patience as we implement this resolution.
Closing this incident as the maintenance release has been successfully deployed.
Please contact Veeva Support if additional issues are experienced.