This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
尊敬的用户：
您好，为了响应您的业务需求，我们计划于 2026年01月18日（22:00-00:00）发布新版本 V25R3.1。发布期间系统暂不可访问，
此次发布是为了配合部分客户的特殊项目时间需要，
如果对本次发布有任何疑问，请通过 Veeva Support Portal 联系产品支持团队进行确认。
In response to your business needs, we plan to release the latest version V25R3.1 on Jan. 18, 2026 (22:00-00:00). The system is temporarily unavailable during the period. Please inform the relevant personnel in advance. Sorry for any inconvenience.
This release is a limited release in order to satisfy special needs from our customers. The features below will be included in the general release (V26R1.0) scheduled on Apr. 26, 2026 as well. For features without the label "enabled by default", please contact Veeva Service departments for deployment and implementation details. For more details about the release notes, please refer to Release Notes.
For any question about this limited release, please contact China CRM Suite Support team via Veeva Support Portal.
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Monday, January 19 at 10:00 am PST / 7:00 pm CET (January 20 at 3:00 am JST)
What: POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-1140, VV1-1144, VV1-1145, VV1-1146, VV1-1153, VV1-1155, VV1-1170, VV1-1171, VV1-1200, VV1-1205, VV1-1198, VV1-1201, VV2-2056, VV2-2072, VV2-2080, VV2-2098, VV2-2120, VV2-2125, VV2-2126, VV2-2139, VV2-2140, VV2-2148, VV2-2150, VV3-3057, VV3-3099, VV3-3125, VV3-3132
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.
Reference: DEV-957580
Scheduled Maintenance closed.
There is a production release scheduled for Veeva Crossix 25R3.0.2 on Tuesday, January 20 at 12:00 AM EST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled Maintenance closed.
Veeva EDC 25R3.0.17 HF is scheduled for production release on 01/21/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
There is a 25R3.0.17 maintenance release scheduled for the CDB Data Workbench on January 21st at 7:00 PM PT for CDB PODs:
CDB-1, CDB -3, CDB -5, CDB -7 , CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Maintenance Release Completed
Veeva Basics Maintenance Release Notification
Scheduled Maintenance closed.
Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 25R3.2 Minor Release. Systems are generally available during this time.
Scheduled Maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 25R3.2 Align release. Vault CRM Align sandbox environments will not be available during this time.