This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 26R2.3 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 26R2.3 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 262.2.50 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 26R2.3 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
UTF8MB4 Migration scheduled for the DQS-Data Quality System on October 8th at 7:00 PM PT for DQS PODs:
CDB-1002, CDB-2004
Approximate duration is 1 hr with expected downtime.
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 10, October, 2026, during the following window:
🕐 08:00 AM EST – 10:00 AM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R2.3 Minor Release. Systems are generally available during this time.
As part of this release, integration users will be updated to move off of SOAP API.
View Release Notes
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2.3 Minor Release. Systems are generally available during this time.
View Release Notes