This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
The Veeva EDC service is scheduled to be upgraded. Veeva EDC service will not be available during this time.
What: Veeva EDC 25R3.5 Limited Release
When: Friday, March 06 at 5:00 PM PT
Estimated Duration: 2 hours
Affected PODs: VV1-17, VV2-2155
For more details, please read the Release Notes to learn more about the new features.
Scheduled Maintenance closed.
The Veeva CDB Data Workbench service is scheduled to be upgraded. Veeva CDB Data Workbench service will not be available during this time.
What: Veeva CDB Data Workbench 25R3.5 Limited Release
When: Friday, March 06 at 5:00 PM PT
Estimated Duration: 2 hours
Affected PODs: cdb-1002, cdb-2004
Scheduled Maintenance closed.
Please be advised that Veeva RTSM Production will undergo planned maintenance on Friday, March 6, 2026 during the following window:
🕐 8:00 PM EST – Saturday, March 7, 2026 12:00 AM EST
During this time, users may experience slow performance
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 25R3.1.2 Maintenance Release
Affected PODs: SBX1, SBX2, SBX3, SBX4, SBX20, SBX21, VDM1, VDM2, VDM3, VDM5, VDM6, VDM20, VDM21, VDM22, VDM40
During this time, Veeva Network instances located on affected PODs will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Friday, March 6 at 7:00 pm PST / Saturday, March 7 at 4:00 am CET / 12:00 noon JST
What: POD Infrastructure maintenance
Estimated Duration: 180 minutes
Affected PODs: General Release PODs
VV1-1165, VV1-1172, VV1-16, VV1-1166, VV1-1168, VV2-2148, VV2-2070, VV2-2120, VV2-2056, VV2-2080, VV2-2126, VV2-2125, VV2-2083, VV2-2098, VV2-2139, VV1-1052, VV2-44, VV2-2135, VV2-2143, VV2-41, VV2-2138, VV1-1164, VV3-3120, VV1-1169, VV2-2156, VV2-2063, VV2-2121, VV2-2142, VV2-2092, VV1-1174, VV1-1161, VV1-1194, VV1-1193, VV1-1204, VV1-1175, VV3-3136
Click here to learn how to find your Vault POD.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-985209
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4011 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When : Monday, March 9 at 10:00 am PDT / 6:00 pm CET (Tuesday, March 10 at 2:00 am JST)
What : POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-1058, VV1-1089, VV1-1128, VV1-1132, VV2-2070, VV2-2083
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-957588
Scheduled Maintenance closed.
Vault CRM instances will undergo infrastructure maintenance. There is no expected downtime.
Scheduled Maintenance closed.
Veeva Align instances will undergo infrastructure maintenance. There is no expected downtime.
Scheduled Maintenance closed.
Vault CRM Align instances will undergo infrastructure maintenance. There is no expected downtime.