This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva EDC 26R2.0.17 HF is scheduled for production release on 09/02/2026 to EDC P ODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2- 2163, VV2- 2164, VV2- 2165, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3136
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
Success
Veeva Basics Maintenance Release Notification
Veeva Quality Basics will be upgraded to the latest maintenance release and system will be unavailable for use during this time.
What: Veeva Basics 26R2.0.VB4
When: Wednesday, September 2, 2026 between 7:00 PM PDT & 9:30 PM PDT
Estimated Vault Downtime (only for Quality Application): Up to 60 minutes
Read the Veeva Basics Maintenance Release Notes for additional details. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, dedicated Support is available at:
☎️ +1 (800) 971-3716
✉️ clinicalbasics.support@veeva.com
✉️ qualitybasics.support@veeva.com
✉️ rimbasics.support@veeva.com
✉️ promomatsbasics.support@veeva.com
✉️ limsbasics.support@veeva.com
✉️ medicalbasics.support@veeva.com
✉️ crmbasics.support@veeva.com
There is a 26R2.0.17 maintenance release scheduled for the DQS-Data Quality System on September 2nd at 7:00 PM PT for DQS PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R2 Release Notes for additional release details.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-11 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-11 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.40 release for Align, Online, and iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.40 release for Align, Online, and iOS platforms. Systems are generally available during this time.
Veeva Compass is experiencing a delay in today’s daily data processing and estimated time to process is currently undetermined. As a result, customer daily jobs will remain on their current schedule and there will be no new network data additions for today, Friday September 4th. Veeva engineering teams are working to return the service to normal as quickly as possible.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.41 release for Align Platforms. Systems are generally available during this time.
View Patch Notes