This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 26R2 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 26R2 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 26R2 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
There is a 26R2.0.5 maintenance release scheduled for the CDB Data Workbench on August 6th at 7:00 PM PT for CDB PODs:
CDB-305, CDB- 1002, CDB- 2004, CDB- 1004, CDB- 2002, CDB- 3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R2 Release Notes for additional release details.
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.0 Release
Affected PODs: SBX30
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Scheduled Maintenance closed.
Veeva Release NotificationWhat: Veeva 26R2 General Release When: Friday, August 7 Estimated Duration: 2 to 4 hours
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Affected PODs and Time of Deployment |
Veeva Vault APAC 10:00 am PDT (August 8, 2:00 am JST): VV3-3057, VV3-3099, VV3-3125, VV3-3132 VV2-2056, VV2-2070, VV2-2072, VV2-2080, VV2-2083, VV2-2098, VV2-2120, VV2-2125, VV2-2126, VV2-2139, VV2-2140, VV2-2148, VV2-2150 VV1-1058, VV1-1066, VV1-1069, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1089, VV1-1122, VV1-1126, VV1-1128, VV1-1132, VV1-1136, VV1-1144, VV1-1145, VV1-1153, VV1-1155, VV1-1170, VV1-1171, VV1-1200, VV1-1205, VV1-18, VV1-43, VV1-1055, VV1-1121 |
VV2-2075 VV1-1157 |
26R2 Release Information
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Scheduled Maintenance closed.
Veeva Vault Release NotificationWhat: Veeva Vault 26R2 General Release When: Friday, August 7 Estimated Vault Downtime: 10 minutes Affected PODs: Vault APAC/EU/US Production PODs
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Affected PODs and Time of Deployment |
APAC between 10:00 am and 12:00 pm PDT (August 8, between 2:00 and 4:00 am JST): VV3-3064, VV3-3127, VV3-3129 |
APAC between 6:00 pm and 8:00 pm PDT (August 8, between 10:00 am and noon JST): VV3-3128, VV3-34 |
EU between 6:00 pm and 8:00 pm PDT (August 8, between 3:00 am and 5:00 am CEST): VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-2141, VV2-2143, VV2-2146, VV2-2147, VV2-2157, VV2-27, VV2-30, VV2-31, VV2-32, VV2-35, VV2-41, VV2-44 |
VV1-1045, VV1-1046, VV1-1049, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1149, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1192, VV1-1195, VV1-1196, VV1-1209, VV1-1210, VV1-13, VV1-14, VV1-16, VV1-19, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9, VV1-12, VV1-1149, VV1-1051, VV1-2 |
Click here to learn how to find your Vault's POD location. |
26R2 Release Information
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Scheduled Maintenance closed.
SiteVault Release Notification
What’s New & Support
See About the Release for release details and the impact assessment.
Read What’s New for in-depth information about the release.
See the Veeva Trust Site for updates regarding system availability.
Scheduled Maintenance closed.
eCOA Vault Release Notification
- See About the Release for release details and the impact assessment.
- Read What's New for in-depth information about the new features.
- The Releases tab on Veeva Connect will have additional resources about key features in this release. Join the eCOA community to stay informed.
- See Pre-Release FAQ for information about the pre-release program.
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
Scheduled Maintenance closed.
Veeva Release NotificationWhat: Veeva 26R2 General Release When: Friday, August 7 Estimated Vault Downtime: 10 minutes
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Affected PODs and Time of Deployment |
Veeva Safety between 1:00 pm and 3:00 pm PDT/10:00 pm and midnight CEST (August 8, between 5:00 and 7:00 am JST): VV2-2156, VV2-2162, VV3-3120, VV3-3131 VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161 |
VV1-1061, VV1-1202, VV2-2121, VV2-2153 |
Veeva LIMS between 7:00 pm and 9:00 pm PDT : VV1-1173, VV1-1211, VV1-1221 |
Click here to learn how to find your Vault's POD location. |
26R2 Release Information
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