This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Veeva Release Notification
The Veeva MySQL system is scheduled to be upgraded to the latest general release.
There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0
When:
Monday, April 6
Affected Platform PODs: VV3-33
Affected Safety PODs: VV3-3123
Affected Platform & Safety PODs:
VV1-1206,
VV2-2087, VV2-28, VV1-1135, VV1-21, VV1-1, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1203, VV1-1220, VV1-20, VV1-23, VV1-3, VV1-5, VV1-6, VV1-1053, VV2-2132
Affected Platform PODs:
VV1-1054, VV1-1140, VV2-2122, VV1-1055, VV1-1121, VV1-1065, VV1-1088, VV1-1146, VV1-1051, VV1-2
Estimated Duration:
60
minutes
If you have any further questions, please submit a ticket with Veeva Product Support .
Affected Platform PODs: VV3-33
Affected Safety PODs: VV3-3123
Affected Platform & Safety PODs: VV1-1206, VV2-2087, VV2-28, VV1-1135, VV1-21, VV1-1, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1203, VV1-1220, VV1-20, VV1-23, VV1-3, VV1-5, VV1-6, VV1-1053, VV2-2132
Affected Platform PODs: VV1-1054, VV1-1140, VV2-2122, VV1-1055, VV1-1121, VV1-1065, VV1-1088, VV1-1146, VV1-1051, VV1-2
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 25R3.7 Release
When: Monday, April 6th, 2026 5PM - 6PM EST
Estimated Downtime: 60 minutes
For more information on this 25R3.7 release:
Visit Veeva Compass Help for the Release Notes, if applicable
Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you are encountering an issue or have any questions, please submit a ticket with support.
Scheduled Maintenance closed.
Veeva Vault Release Notification
What
: Veeva Vault 26R1 Upgrade - Prerelease PODs
Target Date
:
Tuesday, April 7
Estimated Duration
: 2 to 4 hours
Affected PODs
:
Prerelease PODs (APAC/EU/US):
VV1-24, VV1-40, VV1-42, VV1-1156, VV1-1199, VV2-2085, VV2-2130, VV3-3086
|
|
|
26R1 Release Information
The 26R1 Prerelease Program will conclude on
May 18, 2026
.
|
Veeva Release Notification
The Veeva RegOne MySQL system is scheduled to be upgraded to the latest general release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0If you have any further questions, please submit a ticket with Veeva Product Support .
Veeva Release Notification
The Veeva LIMS MySQL system is scheduled to be upgraded to the latest general release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0If you have any further questions, please submit a ticket with Veeva Product Support .
Scheduled Maintenance closed.
eCOA Vault Release Notification
- See About the Release for release details and the impact assessment.
- Read What's New for in-depth information about the new features.
- The Releases tab on Veeva Connect will have additional resources about key features in this release. Join the eCOA community to stay informed.
- See Pre-Release FAQ for information about the pre-release program.
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
SiteVault Release Notification
What’s New & Support
See About the Release for release details and the impact assessment.
Read What’s New for in-depth information about the release.
See the Veeva Trust Site for updates regarding system availability.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD
VV1-1169
is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
There was an unexpected delay in deployment the downtime was 7:00 PM to 8:00 PM PST. Deployed successfully.
Scheduled Maintenance closed.
Veeva Vault Maintenance Release Notification
- APAC 11:00 AM to 12:00 PM PDT (Fri, April 10 3:00 am to 4:00 AM JST)
- US/EU 6:00 PM to 7:00 PM PDT ( Fri, April 10 , 3 :00 am to 4:00 AM CEST )
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.5.40 release for Online and iOS platforms. Systems are generally available during this time.