This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
There is a production release scheduled for Veeva Crossix 25R3.1.2 on Tuesday, February 10 at 4:47 AM EST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV2-44 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Issue has been resolved
Veeva CRM is currently experiencing performance degradation. Engineering team has identified the cause and is actively scaling system capacity to resolve the issue.
Intermittent slowness may be noticed while system resources are rebalanced. We are monitoring the situation closely and will provide an update once performance has stabilized.
Scheduled Maintenance closed.
There is a production release scheduled for Veeva Crossix 25R3.1.3 on Wednesday, February 11 at 3:26 AM EST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Veeva EDC util 25R3.0.21 HF is scheduled for production release on 02/11/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
Maintenance Release Completed
Veeva Basics Maintenance Release Notification
Veeva Maintenance Release Notification
Online maintenance will be performed on the PODs listed below. There is no expected downtime, however, a short service interruption may be experienced.
When: Wednesday, February 11 at 6:00 PM PST (February 12, 3:00 AM CEST/11:00 AM JST)
What: POD Infrastructure maintenance
Estimated Duration: 180 minutes
Affected PODs:
VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV2-2142, VV3-3121
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
There is a 25R3.0.21 maintenance release scheduled for the CDB Data Workbench on February 11th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.2.40 release for Online, iOS, and Windows platforms. Systems are generally available during this time.