This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
eCOA Vault Release Notification
- See About the Release for release details and the impact assessment.
- Read What's New for in-depth information about the new features.
- The Releases tab on Veeva Connect will have additional resources about key features in this release. Join the eCOA community to stay informed.
- See Pre-Release FAQ for information about the pre-release program.
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.0 Release
Affected PODs: All Sandbox PODs
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Veeva Basics Release Notification
What
: Veeva Basics 26R2 Release
Estimated Vault Downtime: up to 60 minutes
For more information on 26R2 Release:
-
Visit Veeva Basics Help
for the Release Notes.
-
Veeva Connect
has additional resources about key features in this release. Join the Community and stay informed when new content is added.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, dedicated Support is available at:
☎️ +1 (800) 971-3716
Scheduled Maintenance closed.
The Veeva EDC service is scheduled to be upgraded. Veeva EDC service will not be available during this time.
What: Veeva EDC 26R2.0 General Release
When: Friday, Aug 07 at 6:00 PM PT
Estimated Duration: 3 hours
Affected PODs: VV1-1090, VV1-1139, VV1-1148, VV1-1175, VV1-1217, VV1-1222, VV1-1223, VV1-1225, VV2-2163, VV2-2164, VV2-2165, VV3-3136
For more details, please read the Release Notes to learn more about the new features.
Scheduled Maintenance closed.
The Veeva EDC service is scheduled to be upgraded. Veeva EDC service will not be available during this time.
What: Veeva EDC 26R2.0 General Release
When: Friday, Aug 07 at 6:00 PM PT
Estimated Duration: 4 hours
Affected PODs: VV1-22, VV1-1127, VV1-1159, VV1-1161, VV1-1174, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV2-2092, VV2-2142, VV3-3121
For more details, please read the Release Notes to learn more about the new features.
Scheduled Maintenance closed.
The Veeva CDB Data Workbench service is scheduled to be upgraded. Veeva CDB Data Workbench service will not be available during this time.
What: Veeva CDB Data Workbench 26R2.0 General Release
When: Friday, Aug 07 at 6:00 PM PT
Estimated Duration: 3 hours
Affected PODs: cdb-3, cdb-7, cdb-9, cdb-13, cdb-203, cdb-307, cdb-309, cdb-311, cdb-313, cdb-315
Scheduled Maintenance closed.
The Veeva CDB Data Workbench service is scheduled to be upgraded. Veeva CDB Data Workbench service will not be available during this time.
What: Veeva CDB Data Workbench 26R2.0 General Release
When: Friday, Aug 07 at 6:00 PM PT
Estimated Duration: 4 hours
Affected PODs: cdb-1, cdb-5, cdb-11, cdb-15, cdb-17, cdb-101, cdb-103,cdb-105, cdb-201, cdb-301, cdb-303
Veeva Basics Release Notification
What : Veeva LIMS Basics 26R2 ReleaseEstimated Vault Downtime: up to 60 minutes
For more information on 26R2 Release:
- Visit Veeva Basics Help for the Release Notes.
- Veeva Connect has additional resources about key features in this release. Join the Community and stay informed when new content is added.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, dedicated Support is available at:☎️ +1 (800) 971-3716
Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 09, August., 2026, during the following window:
🕐 8:00 PM EST – 11:00 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 261.4.43 release for Online Platforms. Systems are generally available during this time.
View Patch Notes