This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.1 Release
Affected PODs: All Sandbox PODs
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Veeva Vault Maintenance Notification
Online maintenance will be performed on Vault PODs. There is no expected downtime, however, a short service interruption may be experienced.
Customers experiencing a disruption to file transfer during the maintenance window should retry the action after a one- or two-minute pause.
When: Friday, October 2 at 8:00 pm PDT (October 3 at 5:00 am CEST/noon JST)
What: POD infrastructure maintenance
Estimated Duration: 60 minutes
Affected PODs: General Release PODs
VV1-1054, VV1-1068, VV1-1140, VV2-2122, VV1-8, VV1-1065, VV1-1088, VV1-1146, VV1-2, VV1-4, VV1-7, VV1-9, VV1-11, VV2-10, VV2-27, VV2-30, VV2-31, VV2-32, VV3-34, VV3-3057, VV3-3064, VV3-3099, VV3-3125
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-1296369
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 03, October, 2026, during the following window:
🕐 08:30 AM EST – 10:00 AM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 262.2.203 release for Windows Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.2.41 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 26R2.3 Release
When: Monday October 5th, 2026 6PM - 7:00PM EST
Estimated Downtime: 60 minutes
For more information on this 26R2.3 release:
Visit Veeva Compass Help for the Release Notes, if applicable
Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you are encountering an issue or have any questions, please submit a ticket with support .
Veeva Maintenance Notification
Online maintenance will be performed on Veeva PODs. There is no expected downtime, however, a short service interruption may be experienced.
When : October 6 at 10:00 am PST / October 7 at 2:00 am JST
What : POD Infrastructure maintenance
Estimated Duration: 180 minutes
Affected PODs: VV3-33, VV3-3057, VV3-3086, VV3-3099, VV3-3123, VV3-3124, VV3-3125, VV3-3126, VV3-3131, VV3-3132
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-1280308
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.2.42 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance to FTP servers on Tuesday, 06, October, 2026, during the following window:
🕐 08:30 PM EST – 09:30 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-1217 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.