This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Veeva's security and product teams are aware of the PHP zero-day vulnerability reported on October 21, 2026, and have completed an investigation of our cloud infrastructure.
Veeva customer cloud applications do not use PHP and are not impacted by this vulnerability.
A limited number of internal Veeva systems were affected. We subsequently patched these internal systems or added other mitigating controls.
Veeva is currently investigating third-party supplier PHP usage and will update this message accordingly.
Service History
Recent Posts
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.2.30 release for Align, Online, iOS, and Windows platforms. Systems are generally available during this time.
There is a 26R2.0.25 maintenance release scheduled for the DQS-Data Quality System on September 24th at 7:00 PM PT for DQS PODs:
CDB-1, CDB- 3, CDB -5, CDB -7, CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R2 Release Notes for additional release details.
Veeva Vault Maintenance Notification
Scheduled Maintenance closed.
Veeva EDC 26R2.0.25 HF is scheduled for production release on 09/25/2026 to EDC PODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2-2163, VV2-2164, VV2-2165, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 4:00 PM to 6:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 27, September, 2026, during the following window:
🕐 05:00 PM EST – 10:00 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Veeva Vault Release Notification
The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R2.3When: APAC: September 28 at 10:00 am PDT/September 29 at 2:00 am JSTEU/US: September 28 at 5:00 pm PDT/September 29 at 2:00 am CESTEstimated Duration: 90 minutesIf you have any further questions, please submit a ticket with Veeva Product Support .
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When : Monday, September 28 at 11:00 am PDT / 8:00 pm CEST
What : POD Infrastructure maintenance
Estimated Duration : 180 minutes
Affected PODs : General Release PODs
VV1-1130, VV1-1131, VV1-1163, VV1-1192, VV1-1195, VV2-32, VV2-41, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2134, VV2-2136, VV2-2141, VV2-2146
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-1199647
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-1046 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.