This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva Network MDM Release Notification
Veeva Network MDM will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network MDM 26R1.0.1 Release
Affected PODs : All Production and Sandbox PODs
During this time, Veeva Network MDM will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network MDM Release Notes - Veeva Network MDM Online Help
- Find your Network MDM POD location - Veeva Network MDM Online Help
Scheduled Maintenance closed.
There is scheduled maintenance for the Crossix Measurement Suite on Sunday, May 3 at 3:08 AM EDT.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 1 May 2026, during the following window:
🕐 5:00 PM – 9:00 PM EST
Users may experience slow performance or connectivity interruptions during the maintenance window.
Vault CRM Sandbox and Production instances will be upgraded to the 261.0.21 release for iOS Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 26R1.1 Release
When: Monday, May 4th, 2026 6PM - 7PM EST
Estimated Downtime: 60 minutes
For more information on this 26R1.1 release:
Visit Veeva Compass Help for the Release Notes, if applicable
Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you are encountering an issue or have any questions, please submit a ticket with support.
SiteVault Maintenance Release Notification
Affected PODs and Time of Deployment |
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APAC (VV3-3122): 7:30 AM PT (11:30 PM JST)
EMEA (VV2-2097): 2:00 PM PT (11:00 PM CEST) US (VV1-1082, VV1-1110): 6:00 PM PT |
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Scheduled Maintenance closed.
eCOA Vault Maintenance Notification
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
- If you have additional questions, please submit a ticket to Veeva Product Support.
Veeva Safety Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When : Wednesday, May 6 at 12:00 pm PDT
What : POD Infrastructure maintenance
Estimated Duration: 60 minutes
Affected PODs: Safety General Release POD VV1-1157
Click here to learn how to find your Vault POD.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-1070930
Scheduled Maintenance closed.
eCOA Vault Maintenance Notification
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
- If you have additional questions, please submit a ticket to Veeva Product Support.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.0.201 release for Online, iOS, and Windows Platforms. Systems are generally available during this time.
View Patch Notes