This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
尊敬的用户：
您好，为了响应您的业务需求，我们计划于 2026年07月19日（22:00-00:00）发布新版本 V26R1.3。发布期间系统暂不可访问，请提前通知相关人员做好准备，给您带来的不便敬请谅解。
此次发布是为了配合部分客户的特殊项目时间需要，而将一部分产品功能预先发布的有限版本。 在计划于 2026年08月23日发布的正式版本（V26R2.0）中，仍会包含此次发布的全部内容，以及规划在正式版本里的其他功能。 未标识“默认开启”的功能请联系 Veeva 服务部门实施、配置后开启。本次发布的主要内容请参考 Release Notes 。
如果对本次发布有任何疑问，请通过 Veeva Support Portal 联系产品支持团队进行确认。
In response to your business needs, we plan to release the latest version V26R1.3 on Jul. 19, 2026 (22:00-00:00). The system is temporarily unavailable during the period. Please inform the relevant personnel in advance. Sorry for any inconvenience.
This release is a limited release in order to satisfy special needs from our customers. The features below will be included in the general release (V26R2.0) scheduled on Aug. 23, 2026 as well. For features without the label "enabled by default", please contact Veeva Service departments for deployment and implementation details. For more details about the release notes, please refer to Release Notes.
For any question about this limited release, please contact China CRM Suite Support team via Veeva Support Portal.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV2-2098 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva RTSM services are now fully available, with all services operating normally.
There was a brief reported RTSM outage on (07/20/2026) for studies outside of the Global Protect VPN. The issue was quickly resolved and access to all studies has been restored
Approximate Start Time: 09:41 PM Eastern Time on 20 July 2026
Approximate End Time: 10:22 PM Eastern Time on 20 July 2026
Description: Production Servers became unreachable to users outside of GlobalProtect VPN
Current State: Resolved
Affected Veeva Vault PODs are
now fully available with all services operating normally.
Veeva Vault POD
VV2-2075
is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Vault Maintenance Notification
Scheduled Maintenance closed.
Veeva EDC 26R1.0.35 HF is scheduled for production release on 07/22/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1216, VV1-1217, VV1-1222, VV1-1223, VV1-1225, VV2-2092, VV2-2142, VV2-2163, VV2-2164, VV2-2165, VV3-3121, VV3-3136
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R1 Release Notes for additional release details.
Scheduled Maintenance closed.
Update: Deployment has been extended by 4 hours.
Vault CRM Sandbox and Production instances will be upgraded to the 261.4.30 release for Align, Online, iOS, and Windows platforms . Systems are generally available during this time.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.205 release for
Online, iOS, and Windows Platforms
. During this time, email delivery and short URL services may be temporarily unavailable for up to 20 minutes.
View Patch Notes