This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
There is a 26R2.0.23 maintenance release scheduled for the DQS-Data Quality System on September 16th at 7:00 PM PT for DQS PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R2 Release Notes for additional release details.
completed
Veeva Basics Maintenance Release Notification
Veeva Clinical and PromoMats Basics will be upgraded to the latest maintenance release and system will be unavailable for use during this time.
What: Veeva Basics 26R2.0.VB6
When: Wednesday, September 16, 2026 between 7:00 PM & 9:30 PM PT
Estimated Vault Downtime (only for Clinical and PromoMats Applications): Up to 60 minutes
Read the Veeva Basics Maintenance Release Notes for additional details. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, dedicated Support is available at:
☎️ +1 (800) 971-3716
✉️ clinicalbasics.support@veeva.com
✉️ qualitybasics.support@veeva.com
✉️ rimbasics.support@veeva.com
✉️ promomatsbasics.support@veeva.com
✉️ limsbasics.support@veeva.com
✉️ medicalbasics.support@veeva.com
✉️ crmbasics.support@veeva.com
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 26R2.2 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva Align production and sandbox instances will be upgraded to the 26R2.2 Align release. Veeva Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes