This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align production and sandbox instances will be upgraded to the 26R2.2 Align release. Veeva Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 26R2.2 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Veeva EDC 26R2.0.23 HF is scheduled for production release on 09/17/2026 to EDC PODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2-2163, VV2-2164, VV2-2165, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
Veeva Vault Maintenance Notification
Veeva Vault Maintenance Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
Customers experiencing a disruption to file transfer during the maintenance window should retry the action.
When : Friday, September 18 at 5:00 pm PDT (September 19 at 2:00 am CEST/9:00 am JST)
What : POD infrastructure maintenance
Estimated Duration : 60 minutes
Affected PODs : General Release PODs
VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1216, VV1-1217, VV1-1222, VV1-1223, VV1-1225, VV2-2092, VV2-2142, VV2-2163, VV2-2164, VV2-2165, VV3-3121, VV3-3136
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-1139636
Scheduled Maintenance closed.
尊敬的用户：
您好，为了响应您的业务需求，我们计划于 2026年09月20日（22:00-00:00）发布新版本 V26R2.1。发布期间系统暂不可访问，请提前通知相关人员做好准备，给您带来的不便敬请谅解。
此次发布是为了配合部分客户的特殊项目时间需要，而将一部分产品功能预先发布的有限版本。 在计划于 2026年12月20日发布的正式版本（V26R3.0）中，仍会包含此次发布的全部内容，以及规划在正式版本里的其他功能。 未标识“默认开启”的功能请联系 Veeva 服务部门实施、配置后开启。本次发布的主要内容请参考 Release Notes 。
如果对本次发布有任何疑问，请通过 Veeva Support Portal 联系产品支持团队进行确认。
In response to your business needs, we plan to release the latest version V26R2.1 on Sep. 20, 2026 (22:00-00:00). The system is temporarily unavailable during the period. Please inform the relevant personnel in advance. Sorry for any inconvenience.
This release is a limited release in order to satisfy special needs from our customers. The features below will be included in the general release (V26R3.0) scheduled on Dec. 20, 2026 as well. For features without the label "enabled by default", please contact Veeva Service departments for deployment and implementation details. For more details about the release notes, please refer to Release Notes.
For any question about this limited release, please contact China CRM Suite Support team via Veeva Support Portal.
Affected Veeva Vault PODs are now fully available with all services operating normally.
The service disruption on Veeva Vault POD VV1-4022 is resolved and services are performing normally. Veeva engineering teams will continue to monitor performance as the expected load increases.
Veeva Vault POD VV1-4022 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Vault POD VV1-4022 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.