This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
There is a 25R3.0.29 maintenance release scheduled for the CDB Data Workbench on March 18th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 25R3.5 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 25R3.5 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 25R3.5 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 253.4.40 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 25R3.5 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 25R3.5 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 253.4.40 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 25R3.5 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Veeva EDC 25R3.0.29 HF is scheduled for production release on 03/19/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, v3-3136, VV2-2142, VV2- 2163, VV1-1215, VV1-1216, VV1-1217
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.