This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 26R2.2 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 262.0.50 release for Online and iOS platforms. Systems are generally available during this time.
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 26R2.2 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 262.2.11 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Update: Deployment has been extended by 60 minutes.
Vault CRM Production instances will be upgraded to the 262.0.51 release for Online Platforms
. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva EDC 26R2.0.19 HF is scheduled for production release on 09/11/2026 to EDC PODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2- 2163, VV2- 2164, VV2- 2165, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3136
The EDC Utility services will not be available from 4:00 PM to 6:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.0.2 Maintenance Release
Affected PODs: SBX1, SBX2, SBX3, SBX4, SBX20, SBX21, VDM1, VDM2, VDM3, VDM5, VDM6, VDM20, VDM21, VDM22, VDM40
During this time, Veeva Network instances located on affected PODs will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.