This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance to FTP servers on Tuesday, 06, October, 2026, during the following window:
🕐 08:30 PM EST – 09:30 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-1217 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Vault Maintenance Notification
Scheduled Maintenance closed.
Veeva EDC 26R2.0.29 HF is scheduled for production release on 10/07/2026 to EDC PODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2-2163, VV2-2164, VV2-2165, VV2-2168, VV2-2169, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
Scheduled maintenance closed.
Veeva CRM Sandbox orgs will be upgraded to the 26R2.3 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 26R2.3 Minor Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Align sandbox instances will be upgraded to the 26R2.3 Align release. Vault CRM Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva Align sandbox instances will be upgraded to the 26R2.3 Align release. Veeva Align sandbox environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 262.2.50 release for Online, iOS, and Windows platforms. Systems are generally available during this time.