This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 09, August., 2026, during the following window:
🕐 8:00 PM EST – 11:00 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 261.4.43 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 26R1.8 Release
When: Monday August 10th, 2026 6PM - 7PM EST
Estimated Downtime: 60 minutes
For more information on this 26R1.8 release:
Visit Veeva Compass Help for the Release Notes, if applicable
Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you are encountering an issue or have any questions, please submit a ticket with support .
Scheduled Maintenance closed.
Vault CRM Production instances will be upgraded to the 261.4.43 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Veeva Vault Maintenance Notification
Scheduled Maintenance closed.
Veeva EDC 26R2.0.9 HF is scheduled for production release on 08/12/2026 to EDC P ODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2- 2163, VV2- 2164, VV2- 2165, VV1-1215, VV1-1216, VV1-1217, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3136
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
Veeva CRM team has noticed a small percentage of Email Activity is delayed. Engineering is investigating the issue.
Scheduled Maintenance closed.
Vault CRM Sandbox instances will be upgraded to the 262.0.11 release for iOS Platforms. Systems are generally available during this time.
View Patch Notes