This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.0.1 Release
Affected PODs: All Production and Sandbox PODs
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 22, August, 2026, during the following window:
🕐 3:00 AM / PM EST – 4:00 AM / PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Scheduled Maintenance closed.
Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 22, August, 2026, during the following window:
🕐 9:00 AM EST – 12:00 PM EST
During this time, users may experience slow performance or intermittent interruptions in service. Thank you!
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.22 release for iOS Platforms. Systems are generally available during this time.
Users must upgrade to this version to resolve a potential auth issue where a specific configuration prevents login to the iOS app.
View Patch Notes
Scheduled Maintenance closed.
尊敬的用户：
您好，Veeva China CRM Suite 一直致力于优化产品功能，为用户提供最具价值的软件和服务，我们计划于 2026年08月23日（22:00-00:00）发布新版本 V26R2.0。发布期间系统暂不可访问，请提前通知相关人员做好准备，给您带来的不便敬请谅解。
请通过 Release Notes 查看本次发布包含的主要功能。 未标识“默认开启”的功能请联系 Veeva 服务部门实施、配置后开启。如需进一步了解本次发布的功能，请联系您的客户经理，产品部门可为您进行详细介绍及演示。
如果对本次发布有任何疑问，请通过 Veeva Support Portal 联系产品支持团队进行确认。
Veeva China CRM Suite has been committed to continuously optimizing product functions and providing users with the most valuable software and services. We plan to release a new version V26R2.0 on Aug. 23, 2026 (22:00-00:00). The system is temporarily unavailable during the period. Please inform the relevant personnel in advance. Sorry for any inconvenience.
Please reivew the main features included in this release via Release Notes. For functions that are not marked as "enabled by default", please contact the Veeva Service Team to implement and configure. If you want to know more about this release, please contact your account manager, and the product team can give you a detailed introduction and demonstration.
For any question about this general release, please contact China CRM Suite Support team via Veeva Support Portal.
Scheduled Maintenance closed.
Veeva Compass Release Notification
What: Veeva Compass 26R2.0 Release
When: Monday August 24th , 2026 6PM - 7:30PM EST
Estimated Downtime: 90 minutes
For more information on this 26R2.0 release:
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Visit Veeva Compass Help for the Release Notes, if applicable
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Join the Veeva Compass Connect Community and stay informed when new content is added
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you are encountering an issue or have any questions, please submit a ticket with support .
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.23 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Nitro will be undergoing backend maintenance. Nitro apps will be generally available during the maintenance. However, users may experience temporarily iPad sync errors / timeouts.
Scheduled Maintenance closed.
Veeva Safety Maintenance Release Notification
What: Veeva Safety 26R2.0.5
Affected PODs: US/EU PODs
There is a 26R2.2.3 maintenance release scheduled for the CDB Data Workbench on August 24th at 7:00 PM PT for CDB PODs:
CDB- 1002, CDB- 2004
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R1 Release Notes for additional release details.