This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva EDC 26R2.0.27 HF is scheduled for production release on 09/30/2026 to EDC PODs:
VV1-22, VV1-1090, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV3-3121, VV3-3136, VV2-2142, VV1-1222, VV1-1223, VV1-1225, VV2-2163, VV2-2164, VV2-2165, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R2 Release Notes for additional release details.
There is a 26R2.0.27 maintenance release scheduled for the DQS-Data Quality System on September 30th at 7:00 PM PT for DQS PODs:
CDB-1, CDB- 3, CDB -5, CDB -7, CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R2 Release Notes for additional release details.
Scheduled Maintenance closed.
Update: Deployment has been extended by 1 hour
Vault CRM Sandbox and Production instances will be upgraded to the 262.2.40 release for Align, Online, and iOS platforms . During this time, systems will be temporarily unavailable for up to 2 hours.
Scheduled Maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 262.2.40 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.2.40 release for Align, Online, and iOS platforms. During this time, systems will be temporarily unavailable for up to 2 hours.
Scheduled Maintenance closed.
Vault CRM will be undergoing maintenance. During this time, Multichannel and X-Pages Studio activities may temporarily be unavailable for up to 2 hours.
Vault CRM Align production and sandbox instances will be upgraded to the 262.2.40 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.1 Release
Affected PODs : SBX30
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Scheduled Maintenance closed.
Veeva Release NotificationWhat: Veeva 26R2.3 Limited Release When: October 2, 2026 Estimated Vault Downtime: 10 minutes
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Affected PODs and Deployment Start Time |
Veeva Vault APAC between 10:00 am and noon PDT (October 3 between 2:00 am and 4:00 am JST): VV3-33 Veeva Vault EU between 2:00 pm and 4:00 pm PDT (11:00 pm and 1:00 am CEST): VV2-28 Veeva Vault US between 5:00 pm and 7:00 pm PDT: VV1-1, VV1-3, VV1-5, VV1-6, VV1-20, VV1-23, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1203, VV1-1220 |
Veeva Safety US/EU between 1:00 pm and 3:00 pm PDT (10:00 pm and midnight CEST): VV1-1053, VV2-2132 |
Veeva RegulatoryOne US/EU between 6:00 pm and 8:00 pm PDT (October 3 between 3:00 am and 5:00 am CEST): VV1-1078, VV2-2133 |
Veeva LIMS US between 7:00 pm and 9:00 pm PDT: VV1-1184 |
Visit the Release Notes page to learn more about the new features. If you have a Vault integration or custom code, see the Developer Release Notes. |