This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the  Customer Support Portal .

For status of Salesforce PODs, visit  Salesforce Trust Site . 


To Receive Vault Emails

To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault.  See Vault Help  for details. 

Veeva's Support Locations and Sub-Processors are listed here.

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Current status in effect for 0 days, 15 hours, 49 minutes, and 11 seconds.

Service Status

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Information
Investigating
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Identified
Degraded
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Maintenance

Service History
Aug 30
Aug 29
Aug 28
Aug 27
Aug 26
Aug 25
Aug 24
Veeva CRM
US Region
CRM-03
CRM-04
CRM-05
CRM-06
CRM-08
CRM-10
EU Region
CRM-20
AP Region
CRM-30
Veeva MultiChannel & Integrations
MC-01
MC-20
MC-30
ENGAGE-01
WC-36
SMAR-CN
Vault CRM
VCRM-US PROD
VV1-4000
VV1-4003
VV1-4005
VV1-4008
VV1-4011
VV1-4013
VV1-4017
VV1-4018
VV1-4020
VV1-4022
VV1-4028
VV1-4029
VV1-4030
VV1-4031
VV1-4032
VCRM-US SBX
VV1-1167
VV1-4001
VV1-4002
VV1-4004
VV1-4006
VV1-4007
VV1-4009
VV1-4010
VV1-4012
VV1-4014
VV1-4015
VV1-4016
VV1-4019
VV1-4021
VV1-4023
VV1-4024
VV1-4025
VV1-4026
VV1-4033
VV1-4034
VCRM-EU PROD
VV2-5000
VV2-5003
VV2-5005
VV2-5007
VV2-5009
VV2-5011
VV2-5013
VV2-5015
VV2-5017
VV2-5019
VV2-5020
VCRM-EU SBX
VV2-5001
VV2-5002
VV2-5004
VV2-5006
VV2-5008
VV2-5010
VV2-5012
VV2-5014
VV2-5016
VV2-5018
VV2-5021
VV2-5022
VCRM-AP PROD
VV3-6000
VV3-6003
VV3-6005
VV3-6007
VCRM-AP SBX
VV3-6001
VV3-6002
VV3-6004
VV3-6006
VV3-6008
VV3-6009
VV3-6010
Veeva Nitro
NITRO-US
NITRO-EU
NITRO-AP
Consumer Products Mobile
QualityOne
QualityOne Audit Checklists
QualityOne Station Manager
Veeva Network MDM
VDM1
VDM2
VDM3
VDM5
VDM6
VDM20
VDM21
VDM22
VDM30
VDM31
VDM40
SANDBOX
SANDBOX2
SANDBOX3
SANDBOX4
SANDBOX20
SANDBOX21
SANDBOX30
Veeva CDMS
CDMS-US
cdb-1
cdb-3
cdb-5
cdb-7
cdb-9
cdb-11
cdb-13
cdb-15
cdb-17
cdb-301
cdb-303
cdb-305
cdb-307
cdb-309
cdb-311
cdb-313
cdb-315
cdb-1002
cdb-1004
VV1-17
VV1-22
VV1-37
VV1-1090
VV1-1127
VV1-1139
VV1-1148
VV1-1158
VV1-1159
VV1-1161
VV1-1174
VV1-1175
VV1-1193
VV1-1194
VV1-1204
VV-1215
VV1-1216
VV1-1217
VV1-1222
VV1-1223
VV1-1225
CDMS-EU
cdb-101
cdb-103
cdb-105
cdb-109
cdb-2002
cdb-2004
VV2-2092
VV2-2142
VV2-2152
VV2-2155
VV2-2163
VV2-2164
VV2-2165
VV2-2166
CDMS-AP
cdb-201
cdb-203
cdb-3002
VV3-3121
VV3-3134
VV3-3136
Veeva Vault
Vault-US PODs
VV1-1
VV1-2
VV1-3
VV1-4
VV1-5
VV1-6
VV1-7
VV1-8
VV1-9
VV1-11
VV1-12
VV1-13
VV1-14
VV1-15
VV1-16
VV1-18
VV1-19
VV1-20
VV1-21
VV1-23
VV1-24
VV1-25
VV1-26
VV1-38
VV1-39
VV1-40
VV1-42
VV1-43
VV1-1045
VV1-1046
VV1-1049
VV1-1051
VV1-1052
VV1-1053
VV1-1054
VV1-1055
VV1-1058
VV1-1061
VV1-1062
VV1-1065
VV1-1066
VV1-1067
VV1-1068
VV1-1069
VV1-1073
VV1-1074
VV1-1076
VV1-1077
VV1-1078
VV1-1079
VV1-1081
VV1-1084
VV1-1088
VV1-1089
VV1-1094
VV1-1120
VV1-1121
VV1-1122
VV1-1124
VV1-1126
VV1-1128
VV1-1129
VV1-1130
VV1-1131
VV1-1132
VV1-1133
VV1-1135
VV1-1136
VV1-1137
VV1-1138
VV1-1140
VV1-1142
VV1-1144
VV1-1145
VV1-1146
VV1-1149
VV1-1150
VV1-1151
VV1-1152
VV1-1153
VV1-1154
VV1-1155
VV1-1156
VV1-1157
VV1-1163
VV1-1164
VV1-1165
VV1-1166
VV1-1168
VV1-1169
VV1-1170
VV1-1171
VV1-1172
VV1-1173
VV1-1176
VV1-1178
VV1-1180
VV1-1181
VV1-1183
VV1-1184
VV1-1185
VV1-1186
VV1-1190
VV1-1192
VV1-1195
VV1-1196
VV1-1197
VV1-1199
VV1-1198
VV1-1200
VV1-1201
VV1-1202
VV1-1203
VV1-1205
VV1-1206
VV1-1208
VV1-1209
VV1-1210
VV1-1211
VV1-1212
VV1-1213
VV1-1214
VV1-1219
VV1-1220
VV1-1221
VV1-4027
Vault-EU PODs
VV2-10
VV2-27
VV2-28
VV2-29
VV2-30
VV2-31
VV2-32
VV2-35
VV2-41
VV2-44
VV2-2047
VV2-2050
VV2-2056
VV2-2060
VV2-2063
VV2-2070
VV2-2072
VV2-2075
VV2-2080
VV2-2083
VV2-2085
VV2-2087
VV2-2091
VV2-2095
VV2-2098
VV2-2120
VV2-2121
VV2-2122
VV2-2124
VV2-2125
VV2-2126
VV2-2127
VV2-2128
VV2-2130
VV2-2131
VV2-2132
VV2-2133
VV2-2134
VV2-2135
VV2-2136
VV2-2137
VV2-2138
VV2-2139
VV2-2140
VV2-2141
VV2-2143
VV2-2146
VV2-2147
VV2-2148
VV2-2150
VV2-2151
VV2-2153
VV2-2156
VV2-2157
VV2-2158
VV2-2159
VV2-2160
VV2-2161
VV2-2162
Vault-AP PODs
VV3-33
VV3-34
VV3-3048
VV3-3057
VV3-3064
VV3-3086
VV3-3096
VV3-3099
VV3-3120
VV3-3123
VV3-3124
VV3-3125
VV3-3127
VV3-3128
VV3-3129
VV3-3131
VV3-3132
Veeva Align
VA-US
VA-US-2
VA-US-3
VA-US-SBX
VA-EU
VA-EU-2
VA-EU-3
VA-EU-4
VA-EU-5
VA-EU-6
VA-EU-SBX
VA-AP
VA-AP-SBX
Vault CRM Align
VCRMA-US PROD
VV1-1189
VCRMA-US SBX
VV1-1187
VV1-1191
VV1-1207
VCRMA-EU PROD
VV2-2149
VCRMA-EU SBX
VV2-2145
VV2-2154
VCRMA-AP PROD
VV3-3135
VCRMA-AP SBX
VV3-3133
Veeva OpenData
OD-NA
OD-EU
MyVeeva (eCOA, eConsent)
MyVeeva-US
MyVeeva-EU
MyVeeva-AP
Veeva SiteVault
SiteVault-US
VV1-1082
VV1-1110
VV1-1111
VV1-1160
SiteVault-EU
VV2-2097
VV2-2129
SiteVault-AP
VV3-3122
eCOA Vault
eCOA Vault-US
VV1-1179
VV1-1182
VV1-1188
eCOA Vault-EU
VV2-2144
eCOA Vault-AP
VV3-3130
QuickVault
QuickVault-US
QuickVault-EU
Veeva PLM
VV1-1224
Veeva China CRM
Veeva Crossix
Veeva Compass
Veeva Link
Veeva Mobile
Veeva RTSM
Veeva RTSM on AWS
Veeva RTSM on Prem
ClinicalTrials.Veeva (CTV)

Calendar

Recent Posts

Week of 07/26/2026

Veeva Vault 26R2 Release Notice (Early Production and Agency PODs) – Downtime Required
July 31 2026,6:00pm PDT
Veeva Vault Vault-US PODs VV1-8 VV1-1065 VV1-1088 VV1-1146
Jul-31, 10:00pm PDT

Scheduled Maintenance closed.

Jul-31, 6:00pm PDT

Veeva Vault Release Notification

What: Veeva Vault 26R2 General Release
Estimated Vault Downtime: 10 minutes
Affected PODs: Early Production and Agency PODs

Veeva Vault: VV1-8, VV1-1065, VV1-1088, VV1-1146

  • The upgrade is expected to take approximately 10 minutes, during which time your Vault will not be available for use. Users can continue working as normal and will be notified within Vault just prior to your expected downtime.
  • Click here to learn how to find your Vault's POD location.

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.  

26R2 Release Information

Visit About the 26R2 Release for details about the upcoming general release, including the RIA and the Latest Announcements. If you have a Vault integration or custom code, see the Developer Release Notes. 

Veeva Maintenance Notification - SAML Certificate Rollover
July 31 2026,6:00pm PDT
Vault CRM Veeva CDMS Veeva Vault Vault CRM Align Veeva SiteVault eCOA Vault Veeva PLM Vault-US PODs SiteVault-US VCRM-US PROD eCOA Vault-US CDMS-US VCRMA-US PROD VV1-1224 SiteVault-EU VCRMA-US SBX eCOA Vault-EU CDMS-EU VCRM-US SBX Vault-EU PODs SiteVault-AP VCRM-EU PROD VCRMA-EU PROD eCOA Vault-AP CDMS-AP Vault-AP PODs VCRM-EU SBX VCRMA-EU SBX VCRMA-AP PROD VCRM-AP PROD VCRMA-AP SBX VCRM-AP SBX VV1-1189 VV1-1 VV2-10 VV3-33 VV1-1082 VV3-3122 VV2-2097 VV2-5000 VV1-4000 VV2-5001 VV3-6000 VV3-6001 VV1-1187 VV2-2145 VV1-1179 VV2-2144 VV3-3130 VV2-2149 VV1-1167 VV3-3133 VV3-3135 VV1-2 VV2-27 VV3-34 VV1-1110 VV2-2129 VV1-4001 VV1-1191 VV1-1182 VV1-4003 VV2-5002 VV2-5003 VV3-6002 VV3-6003 VV2-2154 VV1-3 VV2-28 VV3-3048 VV1-1111 VV1-1188 VV1-4002 VV2-5004 VV3-6004 VV1-4005 VV2-5005 VV3-6005 VV1-1207 VV1-4 VV2-29 VV3-3057 VV1-1160 VV3-3121 VV1-4004 VV2-5006 VV1-4008 VV2-5007 VV3-6006 VV3-6007 VV1-5 VV2-30 VV3-3064 VV1-4006 VV2-5008 VV3-3134 VV3-6008 VV2-5009 VV1-4011 VV1-6 VV2-31 VV3-3086 VV1-4007 VV2-5011 VV2-5010 VV1-4013 VV3-3136 VV3-6009 VV1-7 VV2-32 VV3-3096 VV2-2092 VV1-4009 VV2-5013 VV2-5012 VV1-4017 VV3-6010 VV1-8 VV2-35 VV3-3099 VV2-2142 VV1-4010 VV2-5014 VV2-5015 VV1-4018 VV1-9 VV2-41 VV3-3120 VV2-2152 VV2-5016 VV1-4012 VV2-5017 VV1-4020 VV1-11 VV2-44 VV3-3123 VV1-4014 VV2-5018 VV2-5019 VV1-4022 VV2-2155 VV1-12 VV2-2047 VV3-3124 VV1-4015 VV2-5020 VV2-2163 VV2-5021 VV1-13 VV2-2050 VV3-3125 VV1-4016 VV2-2164 VV1-4028 VV2-5022 VV1-14 VV2-2056 VV3-3127 VV1-4019 VV2-2165 VV1-4029 VV1-15 VV2-2060 VV3-3128 VV1-4021 VV2-2166 VV1-4030 VV1-16 VV2-2063 VV3-3129 VV1-4023 VV1-4031 VV1-18 VV2-2070 VV3-3131 VV1-4024 VV1-4032 VV1-19 VV2-2072 VV3-3132 VV1-4025 VV1-20 VV2-2075 VV1-4026 VV1-21 VV2-2080 VV1-4033 VV1-23 VV2-2083 VV1-17 VV1-4034 VV1-24 VV2-2085 VV1-22 VV1-25 VV2-2087 VV1-37 VV1-26 VV2-2091 VV1-1090 VV1-38 VV2-2095 VV1-1127 VV1-39 VV2-2098 VV1-1139 VV1-40 VV2-2120 VV1-1148 VV1-42 VV2-2121 VV1-1158 VV1-43 VV2-2122 VV1-1159 VV1-1045 VV2-2124 VV1-1161 VV1-1046 VV2-2125 VV1-1174 VV1-1049 VV2-2126 VV1-1175 VV1-1051 VV2-2127 VV1-1193 VV1-1052 VV2-2128 VV1-1194 VV1-1053 VV2-2130 VV1-1204 VV1-1054 VV2-2131 VV-1215 VV1-1055 VV2-2132 VV1-1216 VV1-1058 VV2-2133 VV1-1217 VV1-1061 VV2-2134 VV1-1222 VV1-1062 VV2-2135 VV1-1223 VV1-1065 VV2-2136 VV1-1225 VV1-1066 VV2-2137 VV1-1067 VV2-2138 VV1-1068 VV2-2139 VV1-1069 VV2-2140 VV1-1073 VV2-2141 VV1-1074 VV2-2143 VV1-1076 VV2-2146 VV1-1077 VV2-2147 VV1-1078 VV2-2148 VV1-1079 VV2-2150 VV1-1081 VV2-2151 VV1-1084 VV2-2153 VV1-1088 VV2-2156 VV1-1089 VV2-2157 VV1-1094 VV2-2158 VV1-1120 VV2-2159 VV1-1121 VV2-2160 VV1-1122 VV2-2161 VV1-1124 VV2-2162 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173 VV1-1176 VV1-1178 VV1-1180 VV1-1181 VV1-1183 VV1-1184 VV1-1185 VV1-1186 VV1-1190 VV1-1192 VV1-1195 VV1-1196 VV1-1197 VV1-1199 VV1-1198 VV1-1200 VV1-1201 VV1-1202 VV1-1203 VV1-1205 VV1-1206 VV1-1208 VV1-1209 VV1-1210 VV1-1211 VV1-1212 VV1-1213 VV1-1214 VV1-1219 VV1-1220 VV1-1221 VV1-4027
Jul-31, 6:00pm PDT

Veeva Maintenance Notification

Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.

IMPORTANT

  • Customers are encouraged to test the new SAML certificate during the New Certificate Testing Period (starting July 17, 2026, at 7:00 pm PT and ending July 31, 2026, at 6:00 pm PT). Both the old and new SAML certificates are supported during the testing period and can be accessed through Vault Admin > Settings > SAML Profiles.
  • At the end of the testing period, all SAML Profiles of all Vault Domains will be automatically switched to the new SAML certificate on July 31, 2026, at 6:00 pm PT . 

Additional details and guidance can be found in Vault Help. 
 Changes to dates or times will be posted to Trust.

If you have further questions, please submit a ticket with Veeva Product Support.


UPDATE: This issue is closed. The new SSO Certificate was applied to Vault settings earlier than announced - see Trust post for information.

Detailed SAML instructions and guidance remain available in Vault Help.

Veeva EDC 26R2.0 Release Notification -Downtime Required
July 31 2026,6:00pm PDT
Veeva CDMS CDMS-US VV1-1216
Jul-31, 9:00pm PDT

Scheduled Maintenance closed.

Jul-31, 6:00pm PDT

The Veeva EDC service is scheduled to be upgraded. Veeva EDC service will not be available during this time.

What: Veeva EDC 26R2.0 General Release

When: Friday, July 31 at 6:00 PM PT

Estimated Duration: 3 hours

Affected PODs: VV1-1216

For more details, please read the Release Notes to learn more about the new features.

Veeva CDB Data Workbench 26R2.0 Release Notification -Downtime Required
July 31 2026,6:00pm PDT
Veeva CDMS CDMS-US cdb-305
Jul-31, 9:00pm PDT

Scheduled Maintenance closed.

Jul-31, 6:00pm PDT

The Veeva CDB Data Workbench service is scheduled to be upgraded. Veeva CDB Data Workbench service will not be available during this time.

What: Veeva CDB Data Workbench 26R2.0 General Release

When: Friday, July 31 at 6:00 PM PT

Estimated Duration: 3 hours

Affected PODs: cdb-305

Veeva EDC Maintenance 26R2.0.5 - No expected downtime
July 31 2026,8:00pm PDT
Veeva CDMS CDMS-US CDMS-EU CDMS-AP VV3-3134 VV2-2152 VV2-2155 VV1-17 VV1-37 VV1-1216
Jul-31, 8:00pm PDT
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced.

What: Veeva EDC 26R2.0.5
When: Friday, July 31, 8:00 PM PT
Estimated Duration: 60 minutes
Affected PODs: VV1-1216, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134

Please read the 26R2 Release Notes for additional release details.
Week of 08/02/2026

Veeva Crossix Measurement Suite - Maintenance Release [Release-26R1.3.1]
August 03 2026,12:16am PDT
Veeva Crossix
Aug-3, 1:16am PDT
The scheduled maintenance for the Veeva Crossix Measurement Suite has been successfully completed.
Aug-3, 12:16am PDT
There is a production release scheduled for Veeva Crossix Release-26R1.3.1 on Monday, August 03 at 03:16 AM EDT.

The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.

Veeva Vault Maintenance - MySQL 26R2.0 Upgrade
August 03 2026,10:00am PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV2-10 VV1-2 VV2-27 VV3-34 VV1-4 VV3-3057 VV2-30 VV3-3064 VV2-31 VV1-7 VV2-32 VV2-35 VV3-3099 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV1-13 VV2-2050 VV3-3125 VV1-14 VV2-2056 VV3-3127 VV3-3128 VV1-16 VV3-3129 VV1-18 VV2-2070 VV1-19 VV2-2072 VV3-3132 VV2-2080 VV2-2083 VV1-25 VV1-26 VV2-2091 VV1-38 VV2-2098 VV2-2120 VV1-43 VV1-1045 VV2-2124 VV1-1046 VV2-2125 VV1-1049 VV2-2126 VV1-1051 VV2-2127 VV1-1052 VV2-2128 VV2-2131 VV1-1055 VV1-1058 VV2-2134 VV1-1062 VV2-2135 VV2-2136 VV1-1066 VV2-2137 VV2-2138 VV2-2139 VV1-1069 VV2-2140 VV1-1073 VV2-2141 VV1-1074 VV2-2143 VV1-1076 VV2-2146 VV1-1077 VV2-2147 VV2-2148 VV1-1079 VV2-2150 VV1-1081 VV1-1089 VV2-2157 VV1-1121 VV1-1122 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1136 VV1-1144 VV1-1145 VV1-1149 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1170 VV1-1171 VV1-1172 VV1-1180 VV1-1183 VV1-1192 VV1-1195 VV1-1196 VV1-1200 VV1-1205 VV1-1209 VV1-1210
Aug-3, 10:00am PDT

Veeva Vault Release Notification 


The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.


What: MySQL 26R2.0
When: 

Estimated Duration: 90 minutes
Affected PODs: Vault General Release PODs

Click  here  to learn how to find your Vault's POD location.

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you have any further questions, please submit a ticket with  Veeva Product Support .

Veeva Crossix Measurement Suite - Maintenance Release [Release-26R1.3.1]
August 04 2026,12:27am PDT
Veeva Crossix
Aug-4, 1:27am PDT
The scheduled maintenance for the Veeva Crossix Measurement Suite has been successfully completed.
Aug-4, 12:27am PDT
There is a production release scheduled for Veeva Crossix Release-26R1.3.1 on Tuesday, August 04 at 03:27 AM EDT.

The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.

Vault Performance Degradation on POD VV1-1090 & VV1-22
August 04 2026,1:45am PDT
Veeva CDMS CDMS-US VV1-22 VV1-1090
Aug-4, 2:32am PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

Aug-4, 1:45am PDT

Veeva Vault POD VV1-1090 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

Veeva Safety Maintenance - MySQL 26R2.0 Upgrade
August 04 2026,11:00am PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV3-3120 VV2-2063 VV3-3131 VV2-2075 VV1-1067 VV2-2156 VV2-2158 VV2-2159 VV2-2160 VV2-2161 VV2-2162 VV1-1142 VV1-1150 VV1-1157 VV1-1169 VV1-1176 VV1-1181
Aug-4, 11:00am PDT

Veeva Safety Vault Release Notification 


The Veeva Safety MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.


What: MySQL 26R2.0
When: 
Estimated Duration: 90 minutes
Affected PODs: General Release PODs

Click  here  to learn how to find your Vault's POD location.

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you have any further questions, please submit a ticket with  Veeva Product Support .
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