This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Veeva EDC util 25R3.0.21 HF is scheduled for production release on 02/11/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
Maintenance Release Completed
Veeva Basics Maintenance Release Notification
Veeva Maintenance Release Notification
Online maintenance will be performed on the PODs listed below. There is no expected downtime, however, a short service interruption may be experienced.
When: Wednesday, February 11 at 6:00 PM PST (February 12, 3:00 AM CEST/11:00 AM JST)
What: POD Infrastructure maintenance
Estimated Duration: 180 minutes
Affected PODs:
VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV2-2142, VV3-3121
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
There is a 25R3.0.21 maintenance release scheduled for the CDB Data Workbench on February 11th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.2.40 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.800 release for Online, iOS, and Windows platforms . Systems are generally available during this time.
Edit: Veeva CRM Desktop app for Windows build is 253.0.800
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.800 release for Online, iOS, and Windows platforms . Systems are generally available during this time.
Edit: Veeva CRM Desktop app for Windows build is 253.0.800
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.2.40 release for Online, iOS, and Windows platform. Systems are generally available during this time.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4015 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.