This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Monday, January 12 at 10:00 am PST / 7:00 pm CET
What: POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-18, VV1-43, VV1-1054, VV1-1055, VV1-1065, VV1-1066, VV1-1068, VV1-1069, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1088, VV1-1121, VV1-1122, VV1-1126, VV1-1136, VV2-2122
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-957578
Scheduled Maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 253.0.41 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
Scheduled Maintenance closed.
There is a maintenance release scheduled for Veeva Compass 25R3.1 on Monday, 01/12/2026 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.
Scheduled Maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 253.0.41 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
Scheduled Maintenance closed.
Veeva EDC 25R3.0.15 HF is scheduled for production release on 01/14/2026 to EDC P ODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
There is a 25R3.0.15 maintenance release scheduled for the CDB Data Workbench on January 14th at 7:00 PM PT for CDB PODs:
CDB-1, CDB -3, CDB -5, CDB -7 , CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Maintenance Release Completed
Veeva Basics Maintenance Release Notification
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.0.50 release for Online platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.500 release for Online and Windows platforms. Systems are generally available during this time.
View Patch Notes