This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
The scheduled Singlestore cluster maintenance is planned for April 28, 2026 at 7:00 PM PDT and may temporarily impact Veeva Compass Portal availability.
Scheduled Maintenance closed.
Veeva EDC 26R1.0.13 HF is scheduled for production release on 04/29/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, v3-3136, VV2-2142, VV1-1222, VV1-1223, VV2-2163, VV1-1215, VV1-1216, VV1-1217, VV1-37, VV2-2152, VV3-3136
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 26R1 Release Notes for additional release details.
Scheduled Maintenance closed.
The scheduled EKS cluster maintenance is planned for April 29, 2026 at 6:00 PM PT and may temporarily impact Veeva Compass Portal and SFTP availability.
There is a 26R1.0.13 maintenance release scheduled for the CDB Data Workbench on April 29th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 26R1 Release Notes for additional release details.
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R1.0 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R1.0 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 26R1.0 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva Align production and sandbox instances will be upgraded to the 26R1.0 Align release. Veeva Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R1.0 Major Release. Systems are generally available during this time.
View Release Notes