This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled maintenance closed.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Align production and sandbox instances will be upgraded to the 26R2 Align release. Veeva Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Scheduled maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 26R2 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
View Align Release Notes
View Vault Release Notes
Affected Vault CRM services are now fully available with all emails processing normally.
Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.
Scheduled Maintenance closed.
Veeva Network Release Notification
Veeva Network will undergo the following scheduled maintenance:
What: Upgrade to Veeva Network 26R2.0.1 Release
Affected PODs : VDM30, VDM31, SBX30
During this time, Veeva Network will be unavailable.
Learn more
- Release highlights - Veeva Connect
- Network Release Notes - Veeva Network Online Help
- Find your Network POD location - Veeva Network Online Help
Veeva Release NotificationWhat: Veeva 26R2.2 Limited Release When: August 21, 2026 Estimated Vault Downtime: 10 minutes
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Affected PODs and Deployment Start Time |
Veeva Vault APAC between 10:00 am and noon PDT (August 22 between 2:00 am and 4:00 am JST): VV3-33 Veeva Vault EU between 2:00 pm and 4:00 pm PDT (11:00 pm and 1:00 am CEST): VV2-28 Veeva Vault US between 5:00 pm and 7:00 pm PDT: VV1-1, VV1-3, VV1-5, VV1-6, VV1-20, VV1-23, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1203, VV1-1220 |
Veeva Safety US/EU between 1:00 pm and 3:00 pm PDT (10:00 pm and midnight CEST): VV1-1053, VV2-2132 |
Veeva RegulatoryOne US/EU between 6:00 pm and 8:00 pm PDT (August 22 between 3:00 am and 5:00 am CEST): VV1-1078, VV2-2133 |
Veeva LIMS US between 7:00 pm and 9:00 pm PDT: VV1-1184 |
Visit the Release Notes page to learn more about the new features. If you have a Vault integration or custom code, see the Developer Release Notes. |
Scheduled Maintenance closed.
eCOA Vault Release Notification
- See Vault POD Details to learn how to find your Vault's POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
Scheduled Maintenance closed.
Veeva Release NotificationWhat: Veeva 26R2.2 Limited Release When: August 21, 2026 Estimated Vault Downtime: Up to 4 hours
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Affected PODs and Time of Deployment |
Veeva Safety APAC 1:00 pm PDT (August 22 at 5:00 am JST): VV3-3123 |
Visit the Release Notes page to learn more about the new features. If you have a Vault integration or custom code, see the Developer Release Notes. |
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.21 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
The Veeva EDC service is scheduled to be upgraded. Veeva EDC service will not be available during this time.
What: Veeva EDC 26R2.2 Limited Release
When: Friday, August 21 at 5:00 PM PT
Estimated Duration: 2 hours
Affected PODs: VV1-17, VV2-2155
For more details, please read the Release Notes to learn more about the new features.