This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
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To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva Safety Reporting Maintenance Notification
Scheduled Maintenance closed.
Scheduled Maintenance closed.
There is a production release scheduled for Veeva Crossix 25R3.1.4 on Tuesday, February 17 at 11:38 AM IST.
The approximate duration of the release will be 60 minutes during which the Crossix Measurement Suite and Crossix Data Stream may be unavailable.
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
This effort was scheduled for 2/17 at 10:00 am PST. It is now postponed.
What : POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-1061, VV1-1067, VV1-1082, VV1-1110, VV1-1142, VV1-1150, VV1-1157, VV1-1169, VV1-1173, VV1-1176, VV1-1181, VV1-1188, VV1-1202, VV1-1206, VV2-2063, VV2-2075, VV2-2097, VV2-2121, VV2-2144, VV2-2153, VV3-3120, VV3-3122, VV3-3130, VV3-3131, VV2-2156
Learn how to find your Vault's POD Location.
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-957586
Veeva Vault Release Notification
The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 25R3.4When:
Estimated Duration: 60 minutesIf you have any further questions, please submit a ticket with Veeva Product Support .
Scheduled Maintenance closed.
Veeva EDC 25R3.0.23 HF is scheduled for production release on 02/18/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
There is a 25R3.0.23 maintenance release scheduled for the CDB Data Workbench on February 18th at 7:00 PM PT for CDB PODs:
CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
There is a 25R3.0.23 maintenance release scheduled for the CDB Data Workbench on February 18th at 7:00 PM PT for CDB PODs:
CDB-1, CDB -3, CDB -5, CDB -7 , CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Scheduled Maintenance closed.
Vault CRM Align production and sandbox instances will be upgraded to the 253.2.50 Align release. Vault CRM Align environments will not be available during this time and running processes may be interrupted.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.2.50 release for Online and iOS platforms. During this time, systems will be temporarily unavailable for up to 30 minutes.