Vault CRM

Vault CRM Maintenance Release - Americas Region
February 05 2026,5:30pm PST
Vault CRM VCRM-US PROD VCRM-US SBX VV1-4000 VV1-1167 VV1-4001 VV1-4003 VV1-4002 VV1-4005 VV1-4004 VV1-4008 VV1-4006 VV1-4011 VV1-4007 VV1-4013 VV1-4009 VV1-4017 VV1-4010 VV1-4018 VV1-4012 VV1-4020 VV1-4014 VV1-4015 VV1-4019 VV1-4021
 
Feb-5, 5:30pm PST
[upcoming]

Vault CRM Sandbox and Production instances will be upgraded to the 253.2.30 release for Online and iOS platforms. During this time, systems will be temporarily unavailable.


View Patch Notes

Vault CRM System Maintenance - Asia Pacific and Europe Regions
February 05 2026,5:30pm PST
Vault CRM VCRM-EU PROD VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX VV2-5000 VV3-6000 VV3-6001 VV2-5001 VV2-5003 VV3-6002 VV3-6003 VV2-5002 VV3-6004 VV2-5005 VV3-6005 VV2-5004 VV2-5007 VV3-6006 VV3-6007 VV2-5006 VV3-6008 VV2-5009 VV2-5008 VV2-5011 VV2-5013 VV2-5010 VV2-5012 VV2-5015 VV2-5014 VV2-5017 VV2-5016 VV2-5019 VV2-5018 VV2-5020
 
Feb-5, 5:30pm PST
[upcoming]

Vault CRM Sandbox and Production instances will be undergoing system maintenance. During this time, systems will be temporarily unavailable for up to 30 minutes.

Vault CRM Maintenance Release - Asia Pacific and Europe Regions
February 05 2026,10:00am PST
Vault CRM VCRM-EU PROD VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX VV2-5000 VV3-6000 VV3-6001 VV2-5001 VV2-5003 VV3-6002 VV3-6003 VV2-5002 VV3-6004 VV2-5005 VV3-6005 VV2-5004 VV2-5007 VV3-6006 VV3-6007 VV2-5006 VV3-6008 VV2-5009 VV2-5008 VV2-5011 VV2-5013 VV2-5010 VV2-5012 VV2-5015 VV2-5014 VV2-5017 VV2-5016 VV2-5019 VV2-5018 VV2-5020
 
Feb-5, 10:00am PST
[upcoming]

Vault CRM Sandbox and Production instances will be upgraded to the 253.2.30 release for Online and iOS platforms. Systems are generally available during this time.


View Patch Notes

Veeva Vault Maintenance - Authentication Server 25R3.2.30 Upgrade
February 03 2026,8:36am PST
Vault CRM Veeva CDMS Veeva Vault Vault CRM Align Veeva SiteVault eCOA Vault Vault-US PODs SiteVault-US VCRM-US PROD eCOA Vault-US CDMS-US VCRMA-US PROD SiteVault-EU VCRMA-US SBX eCOA Vault-EU CDMS-EU VCRM-US SBX Vault-EU PODs SiteVault-AP VCRM-EU PROD VCRMA-EU PROD eCOA Vault-AP CDMS-AP Vault-AP PODs VCRM-EU SBX VCRMA-EU SBX VCRMA-AP PROD VCRM-AP PROD VCRMA-AP SBX VCRM-AP SBX VV1-1189 VV1-1 VV2-10 VV3-33 VV1-1082 VV3-3122 VV2-2097 VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1187 VV2-2145 VV1-1179 VV2-2144 VV3-3130 VV2-2149 VV1-1167 VV3-3133 VV3-3135 VV1-2 VV2-27 VV3-34 VV1-1110 VV2-2129 VV1-4001 VV2-5001 VV1-1191 VV1-1182 VV1-4003 VV2-5003 VV3-6002 VV3-6003 VV2-2154 VV1-3 VV2-28 VV3-3048 VV1-1111 VV3-3121 VV1-1188 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 VV3-6005 VV1-1207 VV1-4 VV2-29 VV3-3057 VV1-1160 VV2-2092 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-3134 VV3-6006 VV3-6007 VV1-5 VV2-30 VV3-3064 VV2-2142 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-6 VV2-31 VV3-3086 VV2-2152 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-7 VV2-32 VV3-3096 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-8 VV2-35 VV3-3099 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV1-9 VV2-41 VV3-3120 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV1-11 VV2-44 VV3-3121 VV2-5016 VV1-4014 VV2-5019 VV1-12 VV2-2047 VV2-5018 VV1-4015 VV2-5020 VV1-13 VV2-2050 VV3-3123 VV1-4019 VV1-14 VV2-2056 VV3-3124 VV1-4021 VV1-15 VV2-2060 VV3-3125 VV1-17 VV1-16 VV2-2063 VV3-3127 VV1-22 VV1-18 VV2-2070 VV3-3128 VV1-37 VV1-19 VV2-2072 VV3-3129 VV1-1090 VV1-20 VV2-2075 VV1-1127 VV1-21 VV2-2080 VV1-1139 VV3-3131 VV1-23 VV2-2083 VV1-1148 VV3-3132 VV1-24 VV2-2085 VV1-1158 VV1-25 VV2-2087 VV1-1159 VV1-26 VV2-2091 VV1-1161 VV1-38 VV1-1174 VV2-2092 VV1-39 VV2-2095 VV1-1175 VV1-40 VV1-1193 VV1-42 VV2-2098 VV1-1194 VV1-43 VV2-2120 VV1-1204 VV1-1045 VV2-2121 VV1-1046 VV2-2122 VV1-1049 VV2-2124 VV1-1051 VV2-2125 VV1-1052 VV2-2126 VV1-1053 VV2-2127 VV1-1054 VV2-2128 VV1-1055 VV1-1058 VV2-2130 VV1-1061 VV2-2131 VV1-1062 VV2-2132 VV1-1065 VV2-2133 VV1-1066 VV2-2134 VV1-1067 VV2-2135 VV1-1068 VV2-2136 VV1-1069 VV2-2137 VV1-1073 VV2-2138 VV1-1074 VV2-2139 VV1-1076 VV2-2140 VV1-1077 VV2-2141 VV1-1078 VV2-2142 VV1-1079 VV2-2143 VV1-1081 VV2-2146 VV1-1084 VV2-2147 VV1-1088 VV2-2148 VV1-1089 VV2-2150 VV1-1094 VV2-2151 VV2-2152 VV2-2153 VV1-1120 VV2-2155 VV1-1121 VV2-2156 VV1-1122 VV1-1124 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1161 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173 VV1-1176 VV1-1178 VV1-1180 VV1-1181 VV1-1183 VV1-1184 VV1-1185 VV1-1186 VV1-1190 VV1-1192 VV1-1194 VV1-1193 VV1-1195 VV1-1196 VV1-1197 VV1-1199 VV1-1198 VV1-1200 VV1-1201 VV1-1202 VV1-1203 VV1-1205 VV1-1206 VV1-1208 VV1-1209 VV1-1210 VV1-1211 VV1-1212 VV1-1213 VV1-1214
 
Feb-3, 8:36am PST

Veeva Vault Maintenance Release Notification 


The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption.

What: Veeva Vault Authentication Server 25R3.2.30 Upgrade
When: Tuesday, February 3 at 5:00 pm PST/2:00 am CET (February 4 at 10:00 am JST)
Estimated Duration: 90 minutes
Affected PODs: Vault PODs


Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support. 

Vault CRM Minor Release - Production - Americas Region
January 29 2026,5:30pm PST
Vault CRM VCRM-US PROD VCRM-US SBX VV1-4000 VV1-1167 VV1-4001 VV1-4003 VV1-4002 VV1-4005 VV1-4004 VV1-4008 VV1-4006 VV1-4011 VV1-4007 VV1-4013 VV1-4009 VV1-4017 VV1-4010 VV1-4018 VV1-4012 VV1-4020 VV1-4014 VV1-4015 VV1-4019 VV1-4021
 
Jan-29, 5:30pm PST

Vault CRM Production and Sandbox instances will be upgraded to the 25R3.2 Minor Release. Systems are generally available during this time.


View Release Notes

 
Jan-29, 11:30pm PST

Scheduled Maintenance closed.

Vault CRM Minor Release - Production - Asia Pacific and Europe Regions
January 29 2026,10:00am PST
Vault CRM VCRM-EU PROD VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX VV2-5000 VV3-6000 VV3-6001 VV2-5001 VV2-5003 VV3-6002 VV3-6003 VV2-5002 VV3-6004 VV2-5005 VV3-6005 VV2-5004 VV2-5007 VV3-6006 VV3-6007 VV2-5006 VV3-6008 VV2-5009 VV2-5008 VV2-5011 VV2-5013 VV2-5010 VV2-5012 VV2-5015 VV2-5014 VV2-5017 VV2-5016 VV2-5019 VV2-5018 VV2-5020
 
Jan-29, 10:00am PST

Update: Deployment window has been extended by 2 hours.


Vault CRM Production and Sandbox instances will be upgraded to the 25R3.2 Minor Release. Systems are generally available during this time.


View Release Notes

 
Jan-29, 6:00pm PST

Scheduled Maintenance closed.

Vault Performance Degradation affecting all PODs in Region

January 25 2026,8:00pm PST
Vault CRM Veeva CDMS Veeva Vault Vault CRM Align Veeva SiteVault eCOA Vault QuickVault Vault-US PODs SiteVault-US VCRM-US PROD eCOA Vault-US CDMS-US QuickVault-US VCRMA-US PROD QuickVault-EU SiteVault-EU VCRMA-US SBX eCOA Vault-EU CDMS-EU VCRM-US SBX Vault-EU PODs SiteVault-AP VCRM-EU PROD VCRMA-EU PROD eCOA Vault-AP CDMS-AP Vault-AP PODs VCRM-EU SBX VCRMA-EU SBX VCRMA-AP PROD VCRM-AP PROD VCRMA-AP SBX VCRM-AP SBX VV1-1189 VV1-1 VV2-10 VV3-33 cdb-1 cdb-101 VV1-1082 VV3-3122 VV2-2097 VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1187 VV2-2145 cdb-201 VV1-1179 VV2-2144 VV3-3130 VV2-2149 VV1-1167 VV3-3133 VV3-3135 VV1-2 VV2-27 VV3-34 cdb-3 VV1-1110 VV2-2129 VV1-4001 VV2-5001 VV1-1191 VV1-1182 VV1-4003 VV2-5003 VV3-6002 VV3-6003 cdb-103 VV2-2154 cdb-3002 VV1-3 VV2-28 VV3-3048 cdb-5 VV1-1111 VV3-3121 VV1-1188 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 cdb-2002 VV3-6005 VV1-1207 VV1-4 VV2-29 VV3-3057 VV1-1160 VV2-2092 cdb-7 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-3134 VV3-6006 VV3-6007 VV1-5 VV2-30 VV3-3064 VV2-2142 cdb-9 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-6 VV2-31 VV3-3086 cdb-11 VV2-2152 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-7 VV2-32 VV3-3096 cdb-13 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-8 VV2-35 VV3-3099 cdb-15 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV1-9 VV2-41 VV3-3120 cdb-17 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV1-11 VV2-44 VV3-3121 cdb-301 VV2-5016 VV1-4014 VV2-5019 VV1-12 VV2-2047 cdb-303 VV2-5018 VV1-4015 VV2-5020 VV1-13 VV2-2050 cdb-1002 VV3-3123 VV1-4019 VV1-14 VV2-2056 VV3-3124 cdb-1004 VV1-4021 VV1-15 VV2-2060 VV3-3125 VV1-17 VV1-16 VV2-2063 VV3-3127 VV1-22 VV1-18 VV2-2070 VV3-3128 VV1-37 VV1-19 VV2-2072 VV3-3129 VV1-1090 VV1-20 VV2-2075 VV1-1127 VV1-21 VV2-2080 VV1-1139 VV3-3131 VV1-23 VV2-2083 VV1-1148 VV3-3132 VV1-24 VV2-2085 VV1-1158 VV1-25 VV2-2087 VV1-1159 VV1-26 VV2-2091 VV1-1161 VV1-38 VV1-1174 VV2-2092 VV1-39 VV2-2095 VV1-1175 VV1-40 VV1-1193 VV1-42 VV2-2098 VV1-1194 VV1-43 VV2-2120 VV1-1204 VV1-1045 VV2-2121 VV1-1046 VV2-2122 VV1-1049 VV2-2124 VV1-1051 VV2-2125 VV1-1052 VV2-2126 VV1-1053 VV2-2127 VV1-1054 VV2-2128 VV1-1055 VV1-1058 VV2-2130 VV1-1061 VV2-2131 VV1-1062 VV2-2132 VV1-1065 VV2-2133 VV1-1066 VV2-2134 VV1-1067 VV2-2135 VV1-1068 VV2-2136 VV1-1069 VV2-2137 VV1-1073 VV2-2138 VV1-1074 VV2-2139 VV1-1076 VV2-2140 VV1-1077 VV2-2141 VV1-1078 VV2-2142 VV1-1079 VV2-2143 VV1-1081 VV2-2146 VV1-1084 VV2-2147 VV1-1088 VV2-2148 VV1-1089 VV2-2150 VV1-1094 VV2-2151 VV2-2152 VV2-2153 VV1-1120 VV2-2155 VV1-1121 VV2-2156 VV1-1122 VV1-1124 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1161 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173 VV1-1176 VV1-1178 VV1-1180 VV1-1181 VV1-1183 VV1-1184 VV1-1185 VV1-1186 VV1-1190 VV1-1192 VV1-1194 VV1-1193 VV1-1195 VV1-1196 VV1-1197 VV1-1199 VV1-1198 VV1-1200 VV1-1201 VV1-1202 VV1-1203 VV1-1205 VV1-1206 VV1-1208 VV1-1209 VV1-1210 VV1-1211 VV1-1212 VV1-1213 VV1-1214
 
Jan-25, 8:00pm PST

Veeva Vault PODs in Region are currently experiencing intermittent degraded performance.  Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jan-25, 8:43pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Vault Maintenance - Auth MySQL Upgrade
January 23 2026,5:00pm PST
Vault CRM Veeva CDMS Veeva Vault Vault CRM Align Veeva SiteVault eCOA Vault Vault-US PODs SiteVault-US VCRM-US PROD eCOA Vault-US CDMS-US VCRMA-US PROD SiteVault-EU VCRMA-US SBX eCOA Vault-EU CDMS-EU VCRM-US SBX Vault-EU PODs SiteVault-AP VCRM-EU PROD VCRMA-EU PROD eCOA Vault-AP CDMS-AP Vault-AP PODs VCRM-EU SBX VCRMA-EU SBX VCRMA-AP PROD VCRM-AP PROD VCRMA-AP SBX VCRM-AP SBX VV1-1189 VV1-1 VV2-10 VV3-33 VV1-1082 VV3-3122 VV2-2097 VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1187 VV2-2145 VV1-1179 VV2-2144 VV3-3130 VV2-2149 VV1-1167 VV3-3133 VV3-3135 VV1-2 VV2-27 VV3-34 VV1-1110 VV2-2129 VV1-4001 VV2-5001 VV1-1191 VV1-1182 VV1-4003 VV2-5003 VV3-6002 VV3-6003 VV2-2154 VV1-3 VV2-28 VV3-3048 VV1-1111 VV3-3121 VV1-1188 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 VV3-6005 VV1-1207 VV1-4 VV2-29 VV3-3057 VV1-1160 VV2-2092 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-3134 VV3-6006 VV3-6007 VV1-5 VV2-30 VV3-3064 VV2-2142 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-6 VV2-31 VV3-3086 VV2-2152 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-7 VV2-32 VV3-3096 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-8 VV2-35 VV3-3099 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV1-9 VV2-41 VV3-3120 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV1-11 VV2-44 VV3-3121 VV2-5016 VV1-4014 VV2-5019 VV1-12 VV2-2047 VV2-5018 VV1-4015 VV2-5020 VV1-13 VV2-2050 VV3-3123 VV1-4019 VV1-14 VV2-2056 VV3-3124 VV1-4021 VV1-15 VV2-2060 VV3-3125 VV1-17 VV1-16 VV2-2063 VV3-3127 VV1-22 VV1-18 VV2-2070 VV3-3128 VV1-37 VV1-19 VV2-2072 VV3-3129 VV1-1090 VV1-20 VV2-2075 VV1-1127 VV1-21 VV2-2080 VV1-1139 VV3-3131 VV1-23 VV2-2083 VV1-1148 VV3-3132 VV1-24 VV2-2085 VV1-1158 VV1-25 VV2-2087 VV1-1159 VV1-26 VV2-2091 VV1-1161 VV1-38 VV1-1174 VV2-2092 VV1-39 VV2-2095 VV1-1175 VV1-40 VV1-1193 VV1-42 VV2-2098 VV1-1194 VV1-43 VV2-2120 VV1-1204 VV1-1045 VV2-2121 VV1-1046 VV2-2122 VV1-1049 VV2-2124 VV1-1051 VV2-2125 VV1-1052 VV2-2126 VV1-1053 VV2-2127 VV1-1054 VV2-2128 VV1-1055 VV1-1058 VV2-2130 VV1-1061 VV2-2131 VV1-1062 VV2-2132 VV1-1065 VV2-2133 VV1-1066 VV2-2134 VV1-1067 VV2-2135 VV1-1068 VV2-2136 VV1-1069 VV2-2137 VV1-1073 VV2-2138 VV1-1074 VV2-2139 VV1-1076 VV2-2140 VV1-1077 VV2-2141 VV1-1078 VV2-2142 VV1-1079 VV2-2143 VV1-1081 VV2-2146 VV1-1084 VV2-2147 VV1-1088 VV2-2148 VV1-1089 VV2-2150 VV1-1094 VV2-2151 VV2-2152 VV2-2153 VV1-1120 VV2-2155 VV1-1121 VV2-2156 VV1-1122 VV1-1124 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1161 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173 VV1-1176 VV1-1178 VV1-1180 VV1-1181 VV1-1183 VV1-1184 VV1-1185 VV1-1186 VV1-1190 VV1-1192 VV1-1194 VV1-1193 VV1-1195 VV1-1196 VV1-1197 VV1-1199 VV1-1198 VV1-1200 VV1-1201 VV1-1202 VV1-1203 VV1-1205 VV1-1206 VV1-1208 VV1-1209 VV1-1210 VV1-1211 VV1-1212 VV1-1213 VV1-1214
 
Jan-23, 5:00pm PST

Veeva Vault Maintenance Release Notification 


The Veeva Vault Auth system is scheduled for MySQL upgrade. There is no expected downtime however, a short service interruption may be experienced.

  • What: Auth MySQL Upgrade
  • Estimated Duration: 90 minutes
  • When: Friday, January 23 at 5:00 pm PST (Saturday, January 24 at 2:00 am CET / 10:00 am JST)
  • Affected PODs: General Release PODs

Learn how to find your Vault's POD location.

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you have any further questions, please submit a ticket with Veeva Product Support.

Reference: DEV-937875


Vault CRM Minor Release - Sandbox - Americas Region
January 22 2026,5:30pm PST
Vault CRM VCRM-US SBX VV1-1167 VV1-4001 VV1-4002 VV1-4004 VV1-4006 VV1-4007 VV1-4009 VV1-4010 VV1-4012 VV1-4014 VV1-4015 VV1-4019 VV1-4021
 
Jan-22, 5:30pm PST

Vault CRM Sandbox instances will be upgraded to the 25R3.2 Minor Release. Systems are generally available during this time.


View Release Notes

 
Jan-22, 11:30pm PST

Scheduled Maintenance closed.

Microsoft 365 seeing degraded service functionality
January 22 2026,1:30pm PST
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Jan-22, 1:30pm PST

Microsoft 365 is currently experiencing degraded service functionality. As a result, users may be unable to access or experience issues with multiple Microsoft 365 services.

This degradation may impact Veeva CRM and Vault CRM functionality, including:

  • Outlook Calendar integration
  • Creating and joining Microsoft Teams meetings
  • Creating Microsoft Teams and channels

For the latest updates and detailed status information, please refer to Microsoft’s Service Health page:  https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

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