EU Region
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.0.202 release for iOS Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.0.201 release for Online, iOS, and Windows Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R1.0 Major Release. Systems are generally available during this time.
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Scheduled maintenance closed.
Veeva Events QR Signin Servers are being upgraded to the 261.0.101 release. Veeva CRM is available during this time.
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Scheduled Maintenance closed.
Veeva CRM Sandbox orgs will be upgraded to the 26R1.0 Major Release. During this time, sync may be unavailable for up to 30 minutes.
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Scheduled maintenance closed.
Veeva CRM Production orgs will be undergoing maintenance. During this time, sync may be unavailable for up to 30 minutes.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 253.4.201 release for Online Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Veeva CRM team has noticed that users are receiving errors trying to access MyInsight reports in sandbox orgs. Engineering is investigating the issue. We have also escalated the matter with Salesforce.
Salesforce has identified the issue and their engineering team is investigating.
Fix has been deployed.
Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.
For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20003819
Salesforce has identified the issue and are actively deploying a fix across the remaining impacted instances to restore services.
Salesforce has confirmed the incident is resolved and updated the impact. Upon review, they found that only a few of their PODs were affected, impacting a small number of Veeva CRM customers.
We are currently aware of an issue affecting some customers who install self-signed iOS applications (applications signed using an Apple Developer certificate outside of the App Store).
In these cases, users may see the following message when attempting to open the app:
"Unable to Verify App
An Internet connection is required to verify trust of the developer “[name].” This app will not be available until verified."
Based on current reports across the developer community, this appears to be related to an issue with Apple’s developer verification service, which is used by iOS to validate enterprise and developer-signed applications during installation.
What This Means
- This issue may prevent installation or launch of Veeva CRM outside of the AppStore.
- The error message may appear to indicate a connectivity issue, but the problem is not related to the user’s network connection.
- Veeva CRM distributed through the Apple App Store is not affected.
Current Status
Apple has not yet published an incident on their developer system status page, but reports indicate the issue is impacting multiple developers and enterprise app installations.
Recommended Action
At this time, the recommended action is to retry the installation later. Once Apple’s verification service is fully operational, installation and app launch should proceed normally.
We are continuing to monitor the situation and will provide updates as more information becomes available.
Apple has confirmed that they have resolved the iOS App Installation Issue for Self-Signed Applications. All new installs should work as expected
https://developer.apple.com/system-status/