VV1-16
Veeva Vault POD VV1-16 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Below is the original Trust notification that was posted on the main Trust page from May 7-11.
We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.
While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.
For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.
We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.
May 7, 11:00 pm PT Update: The remaining impacted PODs are currently recovering and should be available shortly: VV1-1150, VV1-1176, & VV1-1181. We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.
May 7, 11:55 pm PT Update: The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT. Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue. If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.
May 8, 11:50 am PT Update: Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.
Veeva Vault POD VV1-16 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues.
While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.
For the latest updates regarding the underlying infrastructure, please visit the .
We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault Release Notification
What: Veeva Vault 26R1 General Release
When: Friday, April 17
Estimated Vault Downtime: 10 minutes
Affected PODs
: Vault APAC/EU/US Production PODs
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Affected PODs and Time of Deployment |
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APAC
between 10:00 am and 12:00 pm PDT (April 18, between 2:00 and 4:00 am JST):
VV3-3064, VV3-3127, VV3-3129
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APAC
between 6:00 pm and 8:00 pm PDT (April 18, between 10:00 am and noon JST):
VV3-3128, VV3-34
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EU
between 6:00 pm and 8:00 pm PDT (April 18, between 3:00 am and 5:00 am CEST):
VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-2141, VV2-2143, VV2-2146, VV2-2147, VV2-2157, VV2-27, VV2-30, VV2-31, VV2-32, VV2-35, VV2-41, VV2-44
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US
between 6:00 pm and 8:00 pm PDT:
VV1-1045, VV1-1046, VV1-1049, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1149, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1192, VV1-1195, VV1-1196, VV1-1209, VV1-1210, VV1-13, VV1-14, VV1-16, VV1-19, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-8, VV1-9, VV1-12
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26R1 Release Information
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Scheduled Maintenance closed.
Veeva Vault Release Notification
The Veeva Vault MySQL system is scheduled to be upgraded to the latest general release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0When: Monday, April 13
Affected Platform PODs: VV2-2056, VV2-2070, VV2-2072, VV2-2080, VV2-2083, VV2-2098, VV2-2120, VV2-2125, VV2-2126, VV2-2139, VV2-2140, VV2-2148, VV2-2150, VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-2141, VV2-2143, VV2-2146, VV2-2147, VV2-2157, VV2-27, VV2-30, VV2-31, VV2-32, VV2-35, VV2-41, VV2-44, VV1-1069, VV1-1144, VV1-1068, VV1-1058, VV1-1066, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1089, VV1-1122, VV1-1126, VV1-1128, VV1-1132, VV1-1136, VV1-1145, VV1-1153, VV1-1155, VV1-1170, VV1-1171, VV1-1200, VV1-1205, VV1-18, VV1-43, VV1-1149, VV1-12, VV1-8, VV1-1045, VV1-1046, VV1-1049, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1192, VV1-1195, VV1-1196, VV1-1209, VV1-1210, VV1-13, VV1-14, VV1-16, VV1-19, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9
If you have any further questions, please submit a ticket with Veeva Product Support .
Affected Platform PODs: VV2-2056, VV2-2070, VV2-2072, VV2-2080, VV2-2083, VV2-2098, VV2-2120, VV2-2125, VV2-2126, VV2-2139, VV2-2140, VV2-2148, VV2-2150, VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-2141, VV2-2143, VV2-2146, VV2-2147, VV2-2157, VV2-27, VV2-30, VV2-31, VV2-32, VV2-35, VV2-41, VV2-44, VV1-1069, VV1-1144, VV1-1068, VV1-1058, VV1-1066, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1089, VV1-1122, VV1-1126, VV1-1128, VV1-1132, VV1-1136, VV1-1145, VV1-1153, VV1-1155, VV1-1170, VV1-1171, VV1-1200, VV1-1205, VV1-18, VV1-43, VV1-1149, VV1-12, VV1-8, VV1-1045, VV1-1046, VV1-1049, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1192, VV1-1195, VV1-1196, VV1-1209, VV1-1210, VV1-13, VV1-14, VV1-16, VV1-19, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Veeva Vault Maintenance Release Notification
Veeva Self-Serve Prerelease Program
- Visit the About the 26R1 Release for important dates, the latest Release Impact Assessment, and information about the Self-Serve Prerelease program.
- The What's New in 26R1 and the Latest Announcements are also available.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site .
If you have further questions, please submit a ticket with Veeva Product Support .