VCRM-US PROD

Vault CRM Minor Release - Production - Americas Region
March 26 2026,5:30pm PDT
Vault CRM VCRM-US PROD VCRM-US SBX VV1-4000 VV1-1167 VV1-4001 VV1-4003 VV1-4002 VV1-4005 VV1-4004 VV1-4008 VV1-4006 VV1-4011 VV1-4007 VV1-4013 VV1-4009 VV1-4017 VV1-4010 VV1-4018 VV1-4012 VV1-4020 VV1-4014 VV1-4022 VV1-4015 VV1-4027 VV1-4019 VV1-4021 VV1-4023 VV1-4024 VV1-4025 VV1-4026
 
Mar-26, 5:30pm PDT
[upcoming]

Vault CRM Production and Sandbox instances will be upgraded to the 25R3.5 Minor Release. Systems are generally available during this time.

View Release Notes

Vault CRM Maintenance Release - Americas Region
March 19 2026,5:30pm PDT
Vault CRM VCRM-US PROD VV1-4000 VV1-4003 VV1-4005 VV1-4008 VV1-4011 VV1-4013 VV1-4017 VV1-4018 VV1-4020 VV1-4022 VV1-4027
 
Mar-19, 5:30pm PDT

Vault CRM Production instances will be upgraded to the 253.4.40 release for Online Platforms. Systems are generally available during this time.

View Patch Notes

 
Mar-19, 7:30pm PDT

Scheduled Maintenance closed.

Vault CRM Maintenance Release - Americas Region
March 12 2026,5:30pm PDT
Vault CRM VCRM-US PROD VCRM-US SBX VV1-4000 VV1-1167 VV1-4001 VV1-4003 VV1-4002 VV1-4005 VV1-4004 VV1-4008 VV1-4006 VV1-4011 VV1-4007 VV1-4013 VV1-4009 VV1-4017 VV1-4010 VV1-4018 VV1-4012 VV1-4020 VV1-4014 VV1-4022 VV1-4015 VV1-4027 VV1-4019 VV1-4021 VV1-4023 VV1-4024 VV1-4025 VV1-4026
 
Mar-12, 5:30pm PDT

Vault CRM Sandbox and Production instances will be upgraded to the 253.4.30 release for Online, iOS, and Windows platforms. During this time, online access will be temporarily unavailable for up to 60 minutes.


View Patch Notes

 
Mar-12, 9:30pm PDT

Scheduled Maintenance closed.

Vault Service Disruption on POD VV1-4011
March 12 2026,5:47am PDT
Vault CRM VCRM-US PROD VV1-4011
 
Mar-12, 5:47am PDT

Veeva Vault POD VV1-4011 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Mar-12, 6:01am PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

Vault Service Disruption on POD VV1-4011
March 06 2026,10:10pm PST
Vault CRM VCRM-US PROD VV1-4011
 
Mar-6, 10:10pm PST

Veeva Vault POD VV1-4011 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Mar-7, 12:10am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Vault CRM Hotfix - All Regions
March 06 2026,3:00pm PST
Vault CRM VCRM-US PROD VCRM-US SBX VCRM-EU PROD VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1167 VV1-4001 VV2-5001 VV1-4003 VV2-5003 VV3-6002 VV3-6003 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 VV3-6005 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-6006 VV3-6007 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV2-5016 VV1-4014 VV2-5019 VV1-4022 VV2-5018 VV1-4015 VV2-5020 VV1-4027 VV1-4019 VV1-4021 VV1-4023 VV1-4024 VV1-4025 VV1-4026
 
Mar-6, 3:00pm PST

Vault CRM Sandbox and Production instances will be upgraded to the 253.4.21 release for Online and iOS Platforms. Systems are generally available during this time.

View Patch Notes

 
Mar-6, 5:00pm PST

Scheduled Maintenance closed.

Vault CRM Minor Release - Production - Americas Region
March 05 2026,5:30pm PST
Vault CRM VCRM-US PROD VCRM-US SBX VV1-4000 VV1-1167 VV1-4001 VV1-4003 VV1-4002 VV1-4005 VV1-4004 VV1-4008 VV1-4006 VV1-4011 VV1-4007 VV1-4013 VV1-4009 VV1-4017 VV1-4010 VV1-4018 VV1-4012 VV1-4020 VV1-4014 VV1-4015 VV1-4019 VV1-4021
 
Mar-5, 5:30pm PST

Vault CRM Production and Sandbox instances will be upgraded to the 25R3.4 Minor Release. Systems are generally available during this time.

View Release Notes

 
Mar-5, 11:30pm PST

Scheduled maintenance closed.

Vault Performance Degradation on POD VV1-4008
March 03 2026,11:52am PST
Vault CRM VCRM-US PROD VV1-4008
 
Mar-3, 11:52am PST

Veeva Vault POD VV1-4008 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Mar-3, 1:07pm PST

Veeva Engineering has identified the root cause of the performance degradation and is actively working to restore full service. Vault CRM Online is currently unavailable. Vault CRM on the iPad remains accessible; however, Sync functionality will be unavailable until service is fully restored. We estimate full resolution within two to three hours.

 
Mar-3, 1:51pm PST

The issue has been resolved. Performance has been restored to normal, and Vault CRM Online is now functioning as expected. Any activity that was not synced from the iPad can now be synced.

Vault Service Disruption on POD VV1-4008
March 02 2026,4:20pm PST
Vault CRM VCRM-US PROD VV1-4008
 
Mar-2, 4:20pm PST

Veeva Vault POD VV1-4008 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Mar-2, 4:40pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Vault CRM Hotfix - All Regions
February 24 2026,2:00pm PST
Vault CRM VCRM-US PROD VCRM-US SBX VCRM-EU PROD VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1167 VV1-4001 VV2-5001 VV1-4003 VV2-5003 VV3-6002 VV3-6003 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 VV3-6005 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-6006 VV3-6007 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV2-5016 VV1-4014 VV2-5019 VV2-5018 VV1-4015 VV2-5020 VV1-4019 VV1-4021
 
Feb-24, 2:00pm PST

Vault CRM Sandbox and Production instances will be upgraded to the 253.2.52 release for Online Platforms. Systems are generally available during this time.

View Patch Notes

 
Feb-24, 4:00pm PST

Scheduled Maintenance closed.

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