VV1-4005
Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
IMPORTANT
- At the end of the testing period on July 31, 2026, at 6:00 pm PT, all SAML Profiles of all Vault Domains are automatically switched to the new SAML certificate.
- If there is an issue, the old certificate can be reinstated until September 4, 2026, at 6:00 pm PT, when we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to Trust.
If you have further questions, please submit a ticket with Veeva Product Support.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.30 release for Align, Online, and iOS platforms. Systems are generally available during this time.
Veeva Vault Maintenance Release Notification
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.23 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.22 release for iOS Platforms. Systems are generally available during this time.
Users must upgrade to this version to resolve a potential auth issue where a specific configuration prevents login to the iOS app.
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.21 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Vault CRM services are now fully available with all emails processing normally.
Vault CRM Production and Sandbox instances will be upgraded to the 26R2 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva Vault Maintenance Notification
Vault CRM Production instances will be upgraded to the 261.4.43 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.