Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 09, August., 2026, during the following window:

🕐 8:00 PM EST – 11:00 PM EST

During this time, users may experience slow performance or intermittent interruptions in service. Thank you!

Please be advised that Veeva RTSM will undergo planned maintenance on Friday, 24, July, 2026, during the following window:

🕐 08:00 PM EST – 11:00 PM EST

During this time, users may experience slow performance or intermittent interruptions in service. Thank you!

There was a brief reported RTSM outage on (07/20/2026) for studies outside of the Global Protect VPN. The issue was quickly resolved and access to all studies has been restored

Approximate Start Time: 09:41 PM Eastern Time on 20 July 2026

Approximate End Time: 10:22 PM Eastern Time on 20 July 2026

Description: Production Servers became unreachable to users outside of GlobalProtect VPN

Current State: Resolved 

Affected Veeva RTSM services are now fully available, with all services operating normally.

Please be advised that Veeva RTSM experienced a temporary service disruption on Tuesday, 23 March 2026, during the following window:

🕐 4:48 AM - 7:20 AM EST

Affected On Premise RTSM systems are operating normally.

Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 20 June 2026, during the following window:

🕐 09:00 AM – 10:00 AM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 7 June 2026, during the following window:

🕐 5:00 PM – 10:00 PM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 1 May 2026, during the following window:

🕐 5:00 PM – 9:00 PM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 26 April 2026, during the following window:

🕐 5:00 PM – 8:00 PM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM AWS experienced a termporary service disruption on Monday, 30 March 2025 during the following window:

🕐 3:25 AM – 6:46 AM EST

Affected Veeva RTSM AWS services operating normally.

Please be advised that Veeva RTSM Production will undergo planned maintenance on  Friday, March 6, 2026  during the following window:

🕐 8:00 PM EST – Saturday, March 7, 2026 12:00 AM EST

During this time, users may experience slow performance 

Scheduled Maintenance closed.