Veeva RTSM is currently experiencing intermittent login issues impacting less than 1% of users. If a user experiences difficulty logging in, they should contact the Veeva RTSM Help Desk.  Veeva RTSM Engineering is investigating and working to resolve the issue as quickly as possible.

Please be advised that Veeva RTSM will undergo planned maintenance on Friday, 29 August 2025, during the following window:

🕐 6:00 PM – 11:00 PM EST

During this time, users may experience slow performance or intermittent interruptions in service. We recommend planning your activities accordingly.

Thank you!

Scheduled Maintenance closed.

Please be advised that Veeva RTSM will undergo planned maintenance on Saturday, 23 August 2025, during the following window:

🕐 1:00 PM – 3:00 PM EST

During this time, users may experience slow performance or intermittent interruptions in service. We recommend planning your activities accordingly.

Thank you!

Maintenance completed with no interruptions. 

Veeva RTSM experienced a temporary outage. Our RTSM systems administrator is investigating the issue and will provide updates as they become available..

Issue Resolved

RTSM System Maintenance

RTSM will perform maintenance between 12:00 AM and 2:00 AM ET on March 16, 2025.

During this time, users may experience brief interruptions in accessibility. 

Scheduled Maintenance closed.

RTSM System Maintenance

RTSM will perform maintenance between 12:01 AM ET and 4:00 AM ET on March 2, 2025.

During this time, users may experience brief interruptions in accessibility. 

Scheduled Maintenance closed.

RTSM will perform maintenance between 10:00 PM ET and 11:00 PM ET on February 25, 2025.

During this time, users may experience brief interruptions in accessibility. 

No impacts closed incident

RTSM will perform maintenance between 7:45 PM ET AM and 9:00 PM ET.

During this time, users may experience brief interruptions in accessibility.  

Maintenance was completed.

Veeva RTSM is performing maintenance and users may experience some slowness. Our RTSM systems administrator is aware of the issue and will provide updates as they become available.

Maintenance has been completed.

RTSM will perform maintenance between 12:00 AM and 8:00 AM ET on January 26, 2025.

During this window of time, users may experience brief interruptions in accessibility. 

Maintenance was successfully performed