🕐 08:00 PM EST – 08:15 PM EST

During this time, if a user is logged into RTSM when we make the update, there will be no impact for them.

However, if a user attempts to login between 8:00 and 8:15pm EST they may be unable to for up to a 15 minute window.

Scheduled Maintenance closed.

Please be advised that Veeva RTSM will undergo system maintenance on, Sunday, December 7, 2025, during the following window:  🕐 4:00 PM EST –  6 :00 PM EST.

During this time, the system will be temporarily inaccessible.

Scheduled Maintenance closed.

Please be advised that Veeva RTSM is experiencing slowness and our team is aware and investigating .

Thank you!

Affected Veeva RTSM systems are now  operating normally. However, cross study navigation is not working. 

For additional support, please reach out to Help Desk.

https://support.veeva.com/hc/en-us/articles/11939522879643-Veeva-RTSM-Global-Service-Center-Contact-Directory

Please be advised that Veeva RTSM will undergo planned maintenance on Thursday, November 6, 2025 during the following window:

🕐4:00 PM EST – 6:00 PM EST

During this time, users may experience slow performance 

Scheduled Maintenance closed.

Veeva RTSM will undergo planned maintenance on Saturday 25-OCT-2025 between 8:00 AM EST – 11:00 AM EST.

During this time, users may experience slowness in accessing the system.

Scheduled Maintenance closed.

Please be advised that Veeva RTSM will undergo planned maintenance on Tuesday, 21, October, 2025, during the following window:

07:30 AM EST – 08:00 AM EST

During this time, users may experience slow performance or intermittent interruptions in service.

We recommend planning your activities accordingly.

Thank you!

Scheduled Maintenance closed.

Please be advised that Veeva RTSM will undergo planned maintenance on Monday, 20, October, 2025.

During the following window:

08:00 PM EST – 11:00 PM EST

During this time, users may experience intermittent interruptions or slowness. 

We recommend planning your activities accordingly.

Thank you!

Scheduled Maintenance closed.

Some users are experiencing issues accessing RTSM. Engineering is actively investigating. 

RTSM is now fully available with all services operating normally.

Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 12, October, 2025, during the following window:

🕐 05:00 PM EST – 10:00 PM EST

During this time, users may experience slow performance or intermittent interruptions in service. We recommend planning your activities accordingly.

Thank you!

Scheduled Maintenance closed.

Please be advised that Veeva RTSM experienced a temporary issue which impacted a small number of customers ability to login. During this time, users may have encountered intermittent access issues.

Our RTSM Systems Administrator promptly investigated the issue and restored the service.

If you have any questions or need assistance, please don’t hesitate to contact our Help Desk for support.

https://support.veeva.com/hc/en-us/articles/11939522879643-Veeva-RTSM-Global-Service-Center-Contact-Directory

 Thank you for your understanding.

All services operating normally.