Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 1 May 2026, during the following window:

🕐 5:00 PM – 9:00 PM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM will undergo planned maintenance on Sunday, 26 April 2026, during the following window:

🕐 5:00 PM – 8:00 PM EST

Users may experience slow performance or connectivity interruptions during the maintenance window.

Please be advised that Veeva RTSM AWS experienced a termporary service disruption on Monday, 30 March 2025 during the following window:

🕐 3:25 AM – 6:46 AM EST

Affected Veeva RTSM AWS services operating normally.

Please be advised that Veeva RTSM Production will undergo planned maintenance on  Friday, March 6, 2026  during the following window:

🕐 8:00 PM EST – Saturday, March 7, 2026 12:00 AM EST

During this time, users may experience slow performance 

Scheduled Maintenance closed.

Please be advised that Veeva RTSM Production will undergo planned maintenance on  Sunday, March 1, 2026  during the following window:

🕐 5:00 PM EST – 8:00 PM EST

During this time, users may experience slow performance 

Scheduled Maintenance closed.

🕐 08:00 PM EST – 08:15 PM EST

During this time, if a user is logged into RTSM when we make the update, there will be no impact for them.

However, if a user attempts to login between 8:00 and 8:15pm EST they may be unable to for up to a 15 minute window.

Scheduled Maintenance closed.

Please be advised that Veeva RTSM will undergo system maintenance on, Sunday, December 7, 2025, during the following window:  🕐 4:00 PM EST –  6 :00 PM EST.

During this time, the system will be temporarily inaccessible.

Scheduled Maintenance closed.

Please be advised that Veeva RTSM is experiencing slowness and our team is aware and investigating .

Thank you!

Affected Veeva RTSM systems are now  operating normally. However, cross study navigation is not working. 

For additional support, please reach out to Help Desk.

https://support.veeva.com/hc/en-us/articles/11939522879643-Veeva-RTSM-Global-Service-Center-Contact-Directory

Please be advised that Veeva RTSM will undergo planned maintenance on Thursday, November 6, 2025 during the following window:

🕐4:00 PM EST – 6:00 PM EST

During this time, users may experience slow performance 

Scheduled Maintenance closed.

Veeva RTSM will undergo planned maintenance on Saturday 25-OCT-2025 between 8:00 AM EST – 11:00 AM EST.

During this time, users may experience slowness in accessing the system.

Scheduled Maintenance closed.