VV1-1150
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
See the original Trust post for more detailed information.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Veeva Vault POD VV1-1150 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva is continuing to investigate the root cause for the intermittent performance degradation issues. We apologize for the disruption and thank you for your patience regarding this matter.
The Veeva Engineering team is currently investigating the potential root cause of the performance issue. We are expecting to provide a fix within 24 hours. We will provide more details and a timeline update within the next 2 hours.
We apologize for the impact and thank you for your patience on this matter.
The Vault Engineering team has pinpointed the cause of the ongoing performance degradation.
Code changes introduced in the 25R3 General Release in certain circumstances led to database queries to fetch all records in two objects that were found to be involved. Given the size of the two objects in question, this strained the search infrastructure and led to the observed performance degradation.
An imminent maintenance release will constrain the searches and safeguard Vault resources. A subsequent update will confirm the timing of the maintenance release.
A forthcoming Root Cause Analysis will provide details of this incident. We apologize for the impact and thank you again for your patience on this matter.
The Vault Engineering team has confirmed that a resolution has been identified and is currently being implemented and tested. Once testing has been completed, we will deploy a maintenance release tonight (Pacific Time). The exact time is still to be determined. Another update will be provided within the next 2 hours. Thanks for your patience.
We are proceeding with the deployment of a fix tonight ~9:00 pm PT to resolve today's performance degradation. This update optimizes the problematic queries to help restore full stability.
The Safety Maintenance Release page has been updated with additional details. Email updates to those that are registered for Service Availability notifications will receive an email within the hour. We will resolve the incident ticket once the deployment has completed.
We sincerely apologize for the disruption this has caused to your operations. We recognize that system performance is critical to your daily workflows, and we understand the frustration that this instability has created for your teams. Thank you for your continued patience as we implement this resolution.
Closing this incident as the maintenance release has been successfully deployed.
Please contact Veeva Support if additional issues are experienced.
Veeva Vault Maintenance Release Notification
Veeva Release NotificationWhat: Veeva 25R3 General Release When: December 5, 2025 Estimated Vault Downtime: 10 minutes
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Affected PODs and Time of Deployment |
Veeva Safety between 1:00 pm and 3:00 pm PST/10:00 pm and midnight CET (December 6, between 6:00 and 8:00 am JST): VV2-2156, VV3-3120, VV3-3131 VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063 |
VV1-1061, VV1-1202, VV2-2121, VV2-2153 |
Veeva LIMS between 10:00 pm and midnight PST: VV1-1173, VV1-1211 |
25R3 Release Information
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Scheduled Maintenance closed.
Veeva Safety Release Notification
The Veeva Safety MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 25R3.0
Estimated Duration: 60 minutesAffected PODs: General Release PODsVV2-2075, VV2-2156, VV3-3120, VV3-3131, VV1-1157, VV1-1067, VV1-1142,
VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063
If you have any further questions, please submit a ticket with Veeva Product Support .
VV2-2075, VV2-2156, VV3-3120, VV3-3131, VV1-1157, VV1-1067, VV1-1142,
VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Thursday, November 20 at 10:30 pm PST
What: POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release POD VV1-1150
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-955177
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Friday, November 14 at 5:00 pm PST (November 15 at 2:00 am CET/10:00 am JST)
What: POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-1150, VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV2-2142, VV3-3121, VV1-1082, VV1-1110, VV2-2097, VV3-3122, VV1-1188, VV2-2144, VV3-3130, VV1-40, VV1-42, VV1-1156, VV2-2130, VV1-24, VV2-2085, VV1-1199, VV3-3086, VV1-1185, VV1-1138, VV3-3124, VV1-1137, VV1-1197, VV1-1160, VV1-1182, VV1-37, VV2-2152, VV3-3134
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-962259
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.