Veeva SiteVault SiteVault-US VV1-1082 VV1-1110
 
Dec-6, 5:30pm PST
[upcoming]

SiteVault Release Notification

 
What: SiteVault 24R3 General Release
Estimated Vault Downtime: 10 minutes
Affected PODs: US Production (VV1-1082, VV1-1110)
 
The upgrade is expected to take approximately 10 minutes, during which time your SiteVault will be unavailable for use. Users can continue to work as normal and will be notified in SiteVault just before the expected downtime.

What’s New & Support


If you have additional questions, please email the Site Support team at sitevaultsupport@veeva.com.
Veeva SiteVault SiteVault-EU VV2-2097
 
Dec-6, 2:30pm PST
[upcoming]

SiteVault Release Notification

 
What: SiteVault 24R3 General Release
When: Friday, December 6, between 2:30 pm and 5:30 pm PDT (11:30 pm and 2:30 am CEST)
Estimated Vault Downtime: 10 minutes
Affected POD: EU Production (VV2-2097)
 
The upgrade is expected to take approximately 10 minutes, during which time your SiteVault will be unavailable for use. Users can continue to work as normal and will be notified in SiteVault just before the expected downtime.

What’s New & Support


If you have additional questions, please email the Site Support team at sitevaultsupport@veeva.com.

Veeva SiteVault SiteVault-AP VV3-3122
 
Dec-6, 10:30am PST
[upcoming]

SiteVault Release Notification

 
What: SiteVault 24R3 General Release
When: Friday, December 6, between 10:30 am and 12:30 pm PDT (Saturday, December 7, between 2:30 am and 4:30 am JST)
Estimated Vault Downtime: 10 minutes
Affected POD: APAC Production (VV3-3122)
 
The upgrade is expected to take approximately 10 minutes, during which time your SiteVault will be unavailable for use. Users can continue to work as normal and will be notified in SiteVault just before the expected downtime.

What’s New & Support


If you have additional questions, please email the Site Support team at sitevaultsupport@veeva.com.
Veeva SiteVault SiteVault-US VV1-1160
 
Nov-20, 11:00am PST

SiteVault Release Notification

 
What: SiteVault 24R3 Pre-Release Upgrade
Estimated Vault Downtime: 10 minutes
Affected POD: Pre-Release POD (VV1-1160)

The upgrade is expected to take approximately 10 minutes, during which time your pre-release SiteVault will be unavailable for use. Users can continue to work as normal and will be notified in SiteVault just before the expected downtime.

What’s New & Support


If you have additional questions, please email the Site Support team at sitevaultsupport@veeva.com.
 
Nov-22, 11:43am PST

Scheduled Maintenance closed.

Veeva CRM US Region CRM-03 CRM-04 CRM-05 CRM-06 CRM-08 CRM-10
 
Nov-15, 7:22am PST

For a small number of customers, Salesforce is seeing a feature degradation that is preventing users from accessing newly created records. We are actively working with Salesforce on a resolution.

Salesforce has updates posted here: https://status.salesforce.com/incidents/13460

 
Nov-17, 8:45pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

November 14 2024,10:46pm PST
Veeva CRM AP Region US Region CRM-30 CRM-05 CRM-06 CRM-10
 
Nov-14, 10:46pm PST

Customers in the Asia Pacific region may not be able to access Salesforce due to a service disruption on multiple Salesforce instances. Our engineers are currently working with Salesforce to determine a resolution.

Salesforce is posting updates here: https://status.salesforce.com/generalmessages/1476

 
Nov-15, 1:30am PST

Salesforce is now posting updates to this incident here:  https://status.salesforce.com/incidents/13457

Affected Salesforce instances are now listed and this may now affect customers in all regions.

 
Nov-15, 5:59am PST

Salesforce confirmed their rollback successfully resolves the issue and the team will continue to implement the rollback across the remaining instances.

Continuous updates are being posted here: https://status.salesforce.com/incidents/13457

 
Nov-15, 7:17am PST

Affected Salesforce POD are now fully available with all services operating normally.

Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV1-2 VV2-27 VV3-34 VV1-4 VV2-30 VV3-3064 VV2-31 VV1-7 VV1-8 VV2-35 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV1-13 VV1-14 VV1-16 VV3-3127 VV3-3128 VV1-19 VV1-25 VV1-26 VV1-1045 VV1-1046 VV1-1051 VV1-1052 VV2-2128 VV1-1062 VV2-2134 VV2-2135 VV2-2137 VV2-2141 VV2-2143 VV2-2147 VV1-1084 VV1-1088 VV1-1131 VV1-1149 VV1-1151 VV1-1152 VV1-1154 VV1-1165 VV1-1166 VV1-1168 VV1-1172
 
Nov-14, 1:45pm PST

E-mail preview performance is degraded in Multichannel (PromoMats/Medical) vaults. Veeva engineers are working to restore service performance to normal levels as quickly as possible. ...

 
Nov-17, 6:45pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Vault Veeva SiteVault ePRO Vault Vault-US PODs SiteVault-US ePRO Vault-US Vault-EU PODs SiteVault-EU ePRO Vault-EU Vault-AP PODs SiteVault-AP ePRO Vault-AP VV1-1 VV2-10 VV3-33 VV1-1082 VV3-3122 VV2-2097 VV1-1179 VV2-2144 VV3-3130 VV1-2 VV2-27 VV3-34 VV1-1110 VV2-2129 VV1-1182 VV1-3 VV2-28 VV3-3048 VV1-1111 VV1-1188 VV1-4 VV2-29 VV3-3057 VV1-1160 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV3-3127 VV1-18 VV2-2070 VV3-3128 VV1-19 VV2-2072 VV3-3129 VV1-20 VV2-2075 VV1-21 VV2-2080 VV1-23 VV2-2083 VV3-3131 VV3-3132 VV1-24 VV2-2085 VV1-25 VV2-2087 VV1-26 VV2-2091 VV1-38 VV2-2092 VV1-39 VV2-2095 VV1-40 VV1-42 VV2-2098 VV1-43 VV2-2120 VV1-1045 VV2-2121 VV1-1046 VV2-2122 VV1-1049 VV2-2124 VV1-1051 VV2-2125 VV1-1052 VV2-2126 VV1-1053 VV2-2127 VV1-1054 VV2-2128 VV1-1055 VV1-1058 VV2-2130 VV1-1061 VV2-2131 VV1-1062 VV2-2132 VV1-1065 VV2-2133 VV1-1066 VV2-2134 VV1-1067 VV2-2135 VV1-1068 VV2-2136 VV1-1069 VV2-2137 VV1-1073 VV2-2138 VV1-1074 VV2-2139 VV1-1076 VV2-2140 VV1-1077 VV2-2141 VV1-1078 VV2-2142 VV1-1079 VV2-2143 VV1-1081 VV2-2147 VV1-1084 VV2-2146 VV1-1088 VV2-2148 VV1-1089 VV2-2150 VV1-1094 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173 VV1-1176 VV1-1178 VV1-1180 VV1-1181 VV1-1183 VV1-1184 VV1-1185 VV1-1186 VV1-1190 VV1-1192 VV1-1193 VV1-1195 VV1-1196 VV1-1194 VV1-1197 VV1-1198 VV1-1199 VV1-1200
 
Nov-14, 11:36am PST

E-mail preview performance is degraded in Multichannel (PromoMats/Medical) vaults.  Veeva engineers are working to restore service performance to normal levels as quickly as possible.  

November 06 2024,4:30pm PST
Veeva Vault Vault-US PODs VV1-1068
 
Nov-6, 4:30pm PST

Veeva Vault POD VV1-1068 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Nov-6, 4:44pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Crossix
 
Nov-4, 1:58pm PST

The Crossix Data Stream is experiencing a service disruption for the below data stream feeds:

  • DVM_V3
  • TV_V3
  • TV_Monthly

The Crossix Measurement Suite UI and all other data streams remain functional. Veeva Engineering teams are working to return the service to normal as quickly as possible. Next update will be posted by 9 AM EST on November 5.

 
Nov-5, 4:19am PST

Veeva Engineering teams have identified the issue and are working to deploy a fix. We anticipate the below data stream feeds to be regenerated by 12 PM EST.

  • DVM_V3
  • TV_V3
  • TV_Monthly

The Crossix Measurement Suite UI and all other data stream feeds remain functional. Next update will be posted by 12 PM EST after confirmation of delivery.

 
Nov-5, 8:10am PST

The issue has been resolved and all data stream feeds below have been regenerated and re-delivered to the Crossix Data Stream and any outbound S3 or SFTP delivery locations.

  • DVM_V3
  • TV_V3
  • TV_Monthly

If you have any further questions or concerns please reach out to your primary Veeva Crossix Client Services contact.