Veeva Vault POD VV1-1161 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.
For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20003819
Salesforce has identified the issue and are actively deploying a fix across the remaining impacted instances to restore services.
Salesforce has confirmed the incident is resolved and updated the impact. Upon review, they found that only a few of their PODs were affected, impacting a small number of Veeva CRM customers.
Veeva Vault POD VV1-4011 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
We are currently aware of an issue affecting some customers who install self-signed iOS applications (applications signed using an Apple Developer certificate outside of the App Store).
In these cases, users may see the following message when attempting to open the app:
"Unable to Verify App
An Internet connection is required to verify trust of the developer “[name].” This app will not be available until verified."
Based on current reports across the developer community, this appears to be related to an issue with Apple’s developer verification service, which is used by iOS to validate enterprise and developer-signed applications during installation.
What This Means
- This issue may prevent installation or launch of Veeva CRM outside of the AppStore.
- The error message may appear to indicate a connectivity issue, but the problem is not related to the user’s network connection.
- Veeva CRM distributed through the Apple App Store is not affected.
Current Status
Apple has not yet published an incident on their developer system status page, but reports indicate the issue is impacting multiple developers and enterprise app installations.
Recommended Action
At this time, the recommended action is to retry the installation later. Once Apple’s verification service is fully operational, installation and app launch should proceed normally.
We are continuing to monitor the situation and will provide updates as more information becomes available.
Apple has confirmed that they have resolved the iOS App Installation Issue for Self-Signed Applications. All new installs should work as expected
https://developer.apple.com/system-status/
Veeva Vault POD VV1-4011 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4008 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Veeva Engineering has identified the root cause of the performance degradation and is actively working to restore full service. Vault CRM Online is currently unavailable. Vault CRM on the iPad remains accessible; however, Sync functionality will be unavailable until service is fully restored. We estimate full resolution within two to three hours.
The issue has been resolved. Performance has been restored to normal, and Vault CRM Online is now functioning as expected. Any activity that was not synced from the iPad can now be synced.
Veeva Vault POD VV1-4008 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault PODs in the AP Region
currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4007 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva Vault POD VV1-4015 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.