MC-01
Veeva CRM Production and Sandbox orgs will be upgraded to the 24R2.2 Minor Release. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva CRM Sandbox orgs will be upgraded to the 24R2.2 Minor Release. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva CRM Multi-channel activities on MC-01 is experiencing a performance degradation. Approved Emails may experience a delay in sending. Engineers are investigating. Services are available but running slower than normal.
The team has pushed configuration changes to resolve the issue. This will take about 15 minutes to complete. During this time, impacted users will have their Approved Emails queued to automatically resend and scheduled jobs that have failed and will automatically retry at their next scheduled time. Engineering will continue to monitor and resolve once performance has been confirmed.
Affected systems are now fully available with all services operating normally.
Veeva CRM Sandbox and Production orgs are being upgraded to the 242.0.301 release for Online platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 242.0.300 release for Online, iOS, and Windows platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva Vault PODs in the Asia Pacific and US West Coast Regions are currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
Veeva CRM Sandbox and Production orgs are being upgraded to the 242.0.201 release for Online and iOS Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Production and Sandbox orgs will be upgraded to the 24R2.0 Major Release. Systems are generally available during this time.
New IPs for Veeva CRM
As part of the 24R2.0 release, new IPs are required to access Veeva CRM. If IP restrictions are used in areas such as user profiles or third party systems, add the following subnets to access Veeva CRM and all of its functionality:
3.21.199.76/32
54.156.75.162/32
3.129.0.129/32
3.208.78.35/32
18.119.6.217/32
52.54.34.196/32
18.223.61.240/32
35.153.84.230/32
3.18.129.175/32
100.28.196.127/32
18.196.191.228/32
18.203.167.7/32
35.75.160.172/32
3.38.75.206/32
3.19.139.197/32
3.143.53.127/32
52.87.137.207/32
44.196.224.124/32
Scheduled Maintenance closed.
Update: Deployment has been moved to August 17
Veeva CRM Sandbox orgs are being upgraded to the 242.0.101 release for Online Platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
For some customers, a subset of CLM content may have been expired in Veeva CRM while it is still active in Vault PromoMats or Vault MedComms. The engineering team has found a solution and plans to release a fix tomorrow, Sunday August 11.
The issue has now been resolved. Content in Production Orgs was reprocessed using the CLM "Force Full Refresh" and is no longer incorrectly expired. Some content in CLM sandboxes may still be expired, if you find a sandbox with incorrectly expired content, go to the CLM Admin Console and click the "Force Full Refresh" button.