VV1-1181
Veeva Vault POD VV1-1181 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Affected Veeva Vault PODs are now fully available with all services operating normally.
May 11 2026,9:31am PDT
Below is the original Trust notification that was posted on the main Trust page from May 7-11.
We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7.
While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.
For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard.
We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.
May 7, 11:00 pm PT Update: The remaining impacted PODs are currently recovering and should be available shortly: VV1-1150, VV1-1176, & VV1-1181. We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT.
May 7, 11:55 pm PT Update: The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT. Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue. If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring.
May 8, 11:50 am PT Update: Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.
We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues.
While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.
For the latest updates regarding the underlying infrastructure, please visit the .
We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Release Notification
What: Veeva 26R1 General Release
When: Friday, April 17
Estimated Vault Downtime: 10 minutes
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Affected PODs and Time of Deployment |
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Veeva Safety between 1:00 pm and 3:00 pm PDT/10:00 pm and midnight CEST (April 18, between 5:00 and 7:00 am JST):
VV2-2156, VV2-2162, VV3-3120, VV3-3131
VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161
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VV1-1061, VV1-1202, VV2-2121, VV2-2153
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Veeva LIMS between 10:00 pm and midnight PDT:
VV1-1173, VV1-1211, VV1-1221
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26R1 Release Information
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Veeva Vault Maintenance Release Notification
Scheduled Maintenance closed.
Veeva Release Notification
The Veeva MySQL system is scheduled to be upgraded to the latest general release.
There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0
When:
Tuesday, April 14
Affected Safety PODs: VV3-3120, VV3-3131
Affected Safety & LIMS PODs:
VV2-2075, VV2-2156, VV2-2162, VV1-1157, VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161,
VV1-1173, VV1-1211, VV1-1221
Affected RegOne PODs:
VV1-1061, VV1-1202, VV2-2121, VV2-2153
Estimated Duration: 60 minutes
If you have any further questions, please submit a ticket with Veeva Product Support .
Affected Safety PODs: VV3-3120, VV3-3131
Affected Safety & LIMS PODs: VV2-2075, VV2-2156, VV2-2162, VV1-1157, VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161, VV1-1173, VV1-1211, VV1-1221
Affected RegOne PODs: VV1-1061, VV1-1202, VV2-2121, VV2-2153
This upgrade was successfully deployed in the original timeframe.
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
- APAC 11:00 AM to 12:00 PM PDT (Fri, April 10 3:00 am to 4:00 AM JST)
- US/EU 6:00 PM to 7:00 PM PDT ( Fri, April 10 , 3 :00 am to 4:00 AM CEST )
Scheduled Maintenance closed.
There was an unexpected delay in deployment the downtime was 7:00 PM to 8:00 PM PST. Deployed successfully.
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.