VV1-1179
eCOA Vault Release Notification
- See Vault POD Details to learn how to find your Vault’s POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
See the original Trust post for more detailed information.
On December 12, 2025, we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Veeva Vault Maintenance Release Notification
eCOA Vault Release Notification
- See About the Release for release details and the impact assessment.
- Read What's New for in-depth information about the new features.
- The Releases tab on Veeva Connect will have additional resources about key features in this release. Join the eCOA community to stay informed.
- See Pre-Release FAQ for information about the pre-release program.
- See Vault POD Details to learn how to find your Vault’s POD location.
- See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
Scheduled Maintenance closed.
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Veeva Vault Maintenance Release Notification
Veeva Vault Maintenance Release Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
Your Veeva Vault Domain(s) use one or more SAML SSO profiles where the new SAML certificate will be automatically rolled over on November 7, 2025.
IMPORTANTCustomers are encouraged to test the new SAML certificate during the New Certificate Testing Period (starting October 8, 2025 and ending November 7, 2025). Both the old and new SAML certificates are supported during the testing period and can be accessed through Vault Admin > Settings > SAML Profiles.
See the original Trust post for more detailed information.
Veeva Self-Serve Prerelease Program
- Visit the About the 25R3 Release for important dates, the latest Release Impact Assessment, and information about the Self-Serve Prerelease program.
- The What's New in 25R3 and the Latest Announcements are also available.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.
AWS is experiencing increased error rates and latency in US-East-1 Region. As a result Veeva Vault PODs in the Region are currently experiencing intermittent degraded performance.
More info from Amazon here: https://health.aws.amazon.com/health/status
Customer "service availability" email notifications regarding today's incident are delayed due to residual AWS impacts on the email platform used to notify customers. An email will follow once these issues are resolved.
AWS are seeing error rates returning to normal levels, and as a result affected Veeva Vault PODs are now fully available with all services operating normally.