There is a maintenance release scheduled for Veeva Compass 25R3.2 on Monday, 01/26/2026 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

Veeva Compass is currently experiencing a delay in today’s daily job processing. As a result, customer jobs will run later than their scheduled start times. New network data additions and Veeva Payer data will be delayed in launch. Veeva Engineering teams are actively working to restore normal processing. Customers will be notified once daily jobs are initiated, and a follow-up update will be provided after processing has stabilized. 

The impacted Veeva Compass daily jobs have now resumed. All delayed daily jobs have now been have started, and processing has returned to normal. 

The communicated network data additions and Veeva Payer Data has also been successfully launched in the data network. 

There is a maintenance release scheduled for Veeva Compass 25R3.1 on Monday, 01/12/2026 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

Veeva Compass Release Notification

What: Veeva Compass 25R3.0 Release

When: Monday, December 15th, 2025 6PM - 8PM EST 

Estimated Downtime: 120 minutes

For more information on this 25R3.0 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you are encountering an issue or have any questions, please submit a ticket with support.

Scheduled Maintenance closed.

There is a maintenance release scheduled for Veeva Compass 25R2.7 on Monday, 12/1/2025 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 90 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

There is a maintenance release scheduled for Veeva Compass 25R2.6 on Monday, 11/17/2025 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 90 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

There is a maintenance release scheduled for Veeva Compass 25R2.5 on Monday, 11/03/2025 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

There is a maintenance release scheduled for Veeva Compass 25R2.4 on Tuesday, 10/21/2025 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 90 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

AWS is experiencing increased error rates and latency.  As a result Veeva Compass is currently experiencing intermittent degraded performance.

More info from Amazon here:  https://health.aws.amazon.com/health/status

Veeva Compass is now fully available with all services operating normally.

Veeva Compass is currently experiencing intermittent degraded performance.

As a result, today's daily jobs will run later than their scheduled times. Notification will be provided when daily jobs are initiated.

Veeva Engineering teams are actively working to restore normal service as quickly as possible.

The issue has been resolved and daily jobs are initiated.