Veeva Compass Release Notification

What: Veeva Compass 25R3.6 Release

When: Monday, March 23rd, 2026 6PM - 7PM EST 

Estimated Downtime: 60 minutes

For more information on this 25R3.6 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

Scheduled Maintenance closed.

Veeva Compass Release Notification

What: Veeva Compass 25R3.5 Release

When: Monday, March 9th, 2026 6PM - 7PM EST 

Estimated Downtime: 60 minutes

For more information on this 25R3.5 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you are encountering an issue or have any questions, please submit a ticket with support.

Scheduled Maintenance closed.

The scheduled EKS cluster maintenance is planned for February 26, 2026 at 6:00 PM PT and may temporarily impact Veeva Compass Portal and SFTP availability.

Scheduled Maintenance closed.

Veeva Compass Release Notification

What: Veeva Compass 25R3.4 Release

When: Monday, February 23rd, 2026 6PM - 7PM EST 

Estimated Downtime: 60 minutes

For more information on this 25R3.4 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you are encountering an issue or have any questions, please submit a ticket with support.

Scheduled Maintenance closed.

Veeva Compass Release Notification

What: Veeva Compass 25R3.3 Release

When: Monday, February 9th, 2026 6PM - 7PM EST 

Estimated Downtime: 60 minutes

For more information on this 25R3.3 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you are encountering an issue or have any questions, please submit a ticket with support.

Scheduled Maintenance closed.

A bug in the Compass pipeline processing may have resulted in duplicated historical transactions for a limited period on Monday, February 2, between approximately 10:00 AM and 3:30 PM ET.

Customers who ran one-time (ad hoc) queries during this window that included historical data from January 1, 2017 through July 25, 2025 may have received results containing duplicate transactions. We recommend re-running any affected queries to ensure accurate results.

The issue has been resolved, and Compass data processing is now operating normally.

There is a maintenance release scheduled for Veeva Compass 25R3.2 on Monday, 01/26/2026 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

Veeva Compass is currently experiencing a delay in today’s daily job processing. As a result, customer jobs will run later than their scheduled start times. New network data additions and Veeva Payer data will be delayed in launch. Veeva Engineering teams are actively working to restore normal processing. Customers will be notified once daily jobs are initiated, and a follow-up update will be provided after processing has stabilized. 

The impacted Veeva Compass daily jobs have now resumed. All delayed daily jobs have now been have started, and processing has returned to normal. 

The communicated network data additions and Veeva Payer Data has also been successfully launched in the data network. 

There is a maintenance release scheduled for Veeva Compass 25R3.1 on Monday, 01/12/2026 at 6:00 PM EST (3:00 PM PT). The approximate duration of the release will be 60 minutes during which time the Veeva Compass Portal and SFTP may be unavailable.

Scheduled Maintenance closed.

Veeva Compass Release Notification

What: Veeva Compass 25R3.0 Release

When: Monday, December 15th, 2025 6PM - 8PM EST 

Estimated Downtime: 120 minutes

For more information on this 25R3.0 release:

• Visit Veeva Compass Help for the Release Notes, if applicable

• Join the Veeva Compass Connect Community and stay informed when new content is added

For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.

If you are encountering an issue or have any questions, please submit a ticket with support.

Scheduled Maintenance closed.