VV2-2162
Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
IMPORTANT
- At the end of the testing period on July 31, 2026, at 6:00 pm PT, all SAML Profiles of all Vault Domains are automatically switched to the new SAML certificate.
- If there is an issue, the old certificate can be reinstated until September 4, 2026, at 6:00 pm PT, when we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to Trust.
If you have further questions, please submit a ticket with Veeva Product Support.
Veeva Release NotificationWhat: Veeva 26R2 General Release When: Friday, August 7 Estimated Vault Downtime: 10 minutes
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Affected PODs and Time of Deployment |
Veeva Safety between 1:00 pm and 3:00 pm PDT/10:00 pm and midnight CEST (August 8, between 5:00 and 7:00 am JST): VV2-2156, VV2-2162, VV3-3120, VV3-3131 VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161 |
VV1-1061, VV1-1202, VV2-2121, VV2-2153 |
Veeva LIMS between 7:00 pm and 9:00 pm PDT : VV1-1173, VV1-1211, VV1-1221 |
Click here to learn how to find your Vault's POD location. |
26R2 Release Information
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Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
IMPORTANT
- Customers are encouraged to test the new SAML certificate during the New Certificate Testing Period (starting July 17, 2026, at 7:00 pm PT and ending July 31, 2026, at 6:00 pm PT). Both the old and new SAML certificates are supported during the testing period and can be accessed through Vault Admin > Settings > SAML Profiles.
- At the end of the testing period, all SAML Profiles of all Vault Domains will be automatically switched to the new SAML certificate on July 31, 2026, at 6:00 pm PT.
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to Trust.
If you have further questions, please submit a ticket with Veeva Product Support.
Veeva Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Veeva Vault Maintenance Notification
Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
Your Veeva Vault Domain(s) use one or more SAML SSO profiles where the new SAML
certificate will be automatically rolled over on July 31, 2026, at 6:00
pm PT.
IMPORTANT
Customers are encouraged to test the new SAML certificate during the New Certificate Testing Period (starting July 17, 2026, at 7:00 pm PT and ending July 31, 2026, at 6:00 pm PT). Both the old and new SAML certificates are supported during the testing period and can be accessed through Vault Admin > Settings > SAML Profiles.
- Many
Identity Providers, including if you use Okta or Microsoft Entra ID/Azure
AD, update certificates automatically. In those cases, no
action/configuration change is required on the IDP side.
- Note the
following changes from prior certificates:
- The
new certificate will be self-signed. This means that the rollover process
will return to occurring once every three years.
- Due to
moving to self-signed, customers using ADFS may need to disable the
SigningCertificateRevocationCheck setting in the ADFS Relying Party Trust
setup.
- After
testing is complete in Sandbox, to prevent user disruption, we recommend
all other domains (including Production) be configured to use the new
certificate before the testing period ends (July 31, 2026, at 6:00 pm
PT).
- At the
end of the testing period, all SAML Profiles of all Vault Domains will be
automatically switched to the new SAML certificate (July 31, 2026, at
6:00 pm PT).
- If there
is an issue, the old certificate can be reinstated until September
4, 2026, at 6:00 pm PT, when we will automatically switch all profiles
to the new certificate (with no possible rollback to the old certificate).
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to this message.
If you have further questions, please submit a ticket
with Veeva Product Support.
Veeva Vault Self-Serve Prerelease Program
- Visit the About the 26R2 Release for important dates, the latest Release Impact Assessment, and information about the Self-Serve Prerelease program.
- The What's New in 26R2 and the Latest Announcements are also available.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.
Health Canada is currently experiencing a service disruption. Veeva engineering teams reached out to the Health Authority to report the disruption with the aim of restoring the service to normality as quickly as possible.
The Health Canada service disruption is ongoing and users are continuing to see intermittent submission failures. if you require additional updates on this Health Canada disruption, please contact Health Canada directly.
The Health Canada service disruption is resolved.
The issues have been resolved and the gateway is now fully operational. The FDA sent an email on Friday to all NextGen users notifying that the Health Canada gateway was working again.
Health Canada is currently experiencing a service disruption. Veeva engineering teams reached out to the Health Authority to report the disruption with the aim of restoring the service to normality as quickly as possible.
Veeva Vault Maintenance Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Wednesday, July 1 at 5:00 pm PDT (July 2 at 2:00 am CEST/9:00 am JST)
What: POD environment checks
Estimated Duration: 30 minutes
Affected PODs: General Release PODs
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-978776