VV1-4026
Vault CRM Production and Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
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Vault CRM Sandbox instances will be upgraded to the 26R2.2 Minor Release. Systems are generally available during this time.
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Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
IMPORTANT
- At the end of the testing period on July 31, 2026, at 6:00 pm PT, all SAML Profiles of all Vault Domains are automatically switched to the new SAML certificate.
- If there is an issue, the old certificate can be reinstated until September 4, 2026, at 6:00 pm PT, when we will automatically switch all profiles to the new certificate (with no possible rollback to the old certificate).
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to Trust.
If you have further questions, please submit a ticket with Veeva Product Support.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.41 release for Align Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.40 release for Align, Online, and iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.32 release for Align Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Veeva Vault Maintenance Notification
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.31 release for Online Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Vault CRM team has noticed that Conversational AI is unavailable to users. Engineering is investigating the issue.
A fix has been identified and will be deployed shortly.
Incident has been resolved
Vault CRM Sandbox and Production instances will be upgraded to the 262.0.30 release for Align, Online, and iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.