CRM-05
Veeva CRM team has noticed that some users are unable to login on Sandbox orgs and/or use Multichannel activities like Approved Email.. This is due to Salesforce's Winter '27 update. Veeva has raised a ticket with Salesforce to address this issue.
We are continuing to work with Salesforce to resolve the issue introduced with their Winter ’27 release that is preventing users from logging in from iPad.
Additionally, we have identified another issue affecting users in Sandbox, where some buttons are missing from the Account page. Salesforce has confirmed that this issue is also related to their Winter ’27 release, and we are actively working with them to resolve it.
We are continuing to work with Salesforce on this issue. Salesforce is looking at why different Orgs are behaving differently when attempting to use the Soap API.
We have identified an unplanned UVC resulting from the Salesforce Winter ’27 release. Salesforce has confirmed that this behavior is unexpected and plans to publish a Known Issue within the next day.
Salesforce has confirmed:
“We’ve confirmed there’s a regression where existing sandbox orgs upgraded to Winter ’27 are unexpectedly switching from the Lightning Blue theme (SLDS 1) to the newer Salesforce Cosmos theme (SLDS 2). This is happening even without any admin action.”
We will continue working with Salesforce on a resolution. In the meantime, Admins can change the theme setting back to SLDS 1 to restore the expected UI experience.
Veeva CRM Sandbox and Production orgs are being upgraded to the 262.0.201 release for iOS Platforms. Systems are generally available during this time.
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Scheduled Maintenance closed.
Veeva CRM Production orgs will be upgraded to the 26R2 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva CRM Sandbox orgs will be upgraded to the 26R2 Major Release. Systems are generally available during this time.
View Release Notes
Scheduled maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.205 release for
Online, iOS, and Windows Platforms
.
During this time, multichannel activities and short URL services may temporarily be unavailable for up to 1 hour.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.204 release for Online Platforms. During this time, Approved Notes, Scheduling Jobs, and MyInsights Studio will be temporarily unavailable for up to 1 hour. There also may be a delay in Multichannel activities.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM will be undergoing server maintenance. During this time, Microsoft Integration related activities may be temporarily unavailable for up to 1 hour.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.203 release for Online and iOS Platforms. During this time, online access may temporarily be unavailable for up to 1 hour.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.202 release for Online Platforms. During this time, QR Sign-in functionality will be unavailable for up to 30 minutes.
Scheduled Maintenance closed.
Update: Hotfix will be released on June 30 instead of June 29.
Veeva CRM Sandbox and Production orgs are being upgraded to the 261.3.201 release for
Online and iOS Platforms
. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.