Performance Degradation affecting Vault CRM in US Region
Incident
July 30 2026,11:05am PDT
Performance Degradation affecting Vault CRM in US Region
Status: closed
Start:
July 30 2026,10:25am PDT
End:
July 30 2026,11:05am PDT
Duration: 40 minutes
Affected Components:
Vault CRM
VCRM-US PROD
VCRM-US SBX
VV1-4000
VV1-1167
VV1-4001
VV1-4003
VV1-4002
VV1-4005
VV1-4004
VV1-4008
VV1-4006
VV1-4011
VV1-4007
VV1-4013
VV1-4009
VV1-4017
VV1-4010
VV1-4018
VV1-4012
VV1-4020
VV1-4014
VV1-4022
VV1-4015
VV1-4027
VV1-4016
VV1-4028
VV1-4019
VV1-4029
VV1-4021
VV1-4030
VV1-4023
VV1-4031
VV1-4024
VV1-4032
VV1-4025
VV1-4026
VV1-4033
VV1-4034
Update
July 30 2026,10:25am PDT
July 30 2026,10:25am PDT
Vault CRM Online functionality in the US Region are currently experiencing intermittent degraded performance. Offline devices will continue to work as expected, however, sync errors may occur and self resolve once the servers are healthy. Veeva engineering teams are working to return the service to normal as quickly as possible expecting to be resolved shortly
Resolved
July 30 2026,11:05am PDT
July 30 2026,11:05am PDT
This issue is resolved. All US servers are working as expected
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