Veeva Maintenance Notification - SAML Certificate Rollover
Veeva Maintenance Notification - SAML Certificate Rollover
July 31 2026,6:00pm PDT
July 31 2026,6:00pm PDT
Veeva Maintenance Notification
Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.
IMPORTANT
- Customers are encouraged to test the new SAML certificate during the New Certificate Testing Period (starting July 17, 2026, at 7:00 pm PT and ending July 31, 2026, at 6:00 pm PT). Both the old and new SAML certificates are supported during the testing period and can be accessed through Vault Admin > Settings > SAML Profiles.
- At the end of the testing period, all SAML Profiles of all Vault Domains will be automatically switched to the new SAML certificate on July 31, 2026, at 6:00 pm PT .
Additional details and guidance can be found in Vault Help.
Changes to dates or times will be posted to Trust.
If you have further questions, please submit a ticket with Veeva Product Support.
UPDATE: This issue is closed. The new SSO Certificate was applied to Vault settings earlier than announced - see Trust post for information.
Detailed SAML instructions and guidance remain available in Vault Help.