May 31 2026,4:00am PDT

eCOA Reporting Service Maintenance Notification

What: eCOA Reporting Service Maintenance
When: Sunday, May 31, 2026, between 4:00 am and 9:00 am PDT
Affected Regions: US, EU, AP
Estimated Duration: 5 hours

The maintenance is expected to take approximately 5 hours, during which time sponsor and site users will be unable to export data and sponsor users will be unable to access Study Home.

No downtime is expected for other areas of eCOA or eConsent or for participants using MyVeeva during the maintenance window.

Support:

• See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
• If you have additional questions, please submit a ticket to Veeva Product Support.