Possible Service Disruption: Multiple PODs – US-EAST-1 Region

Informational
May 07 2026,6:01pm PDT

Possible Service Disruption: Multiple PODs – US-EAST-1 Region

Status: closed
Date: May 07 2026,6:00pm PDT
Affected Components:
Veeva Vault Vault CRM Align Vault-US PODs VCRMA-US SBX VV1-1187 VV1-3 VV1-4 VV1-5 VV1-6 VV1-7 VV1-8 VV1-9 VV1-11 VV1-12 VV1-13 VV1-14 VV1-15 VV1-16 VV1-23 VV1-24 VV1-25 VV1-38 VV1-39 VV1-40 VV1-42 VV1-43 VV1-1046 VV1-1049 VV1-1051 VV1-1053 VV1-1054 VV1-1058 VV1-1061 VV1-1062 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1084 VV1-1088 VV1-1089 VV1-1094 VV1-1120 VV1-1122 VV1-1124 VV1-1128 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1156 VV1-1157 VV1-1164 VV1-1166 VV1-1168 VV1-1169 VV1-1170 VV1-1172 VV1-1176 VV1-1178 VV1-1181 VV1-1183 VV1-1185 VV1-1186 VV1-1190 VV1-1193 VV1-1195 VV1-1199 VV1-1198 VV1-1210 VV1-1212 VV1-1213 VV1-1214
Update

May 07 2026,6:00pm PDT

May 07 2026,6:00pm PDT

We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues.

While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation.

For the latest updates regarding the underlying infrastructure, please visit the .

We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.

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