Veeva CRM Sandbox MyInsights Unavailable Online

Incident
April 01 2026,9:56am PDT

Veeva CRM Sandbox MyInsights Unavailable Online

Status: in progress
Start: April 01 2026,4:15am PDT
Affected Components:
Veeva CRM US Region EU Region AP Region CRM-20 CRM-30 CRM-03 CRM-04 CRM-05 CRM-06 CRM-08 CRM-10
Update

April 01 2026,4:15am PDT

April 01 2026,4:15am PDT

Veeva CRM team has noticed that users are receiving errors trying to access MyInsight reports in sandbox orgs. Engineering is investigating the issue. We have also escalated the matter with Salesforce.

Update

April 01 2026,9:56am PDT

April 01 2026,9:56am PDT

Salesforce has identified the issue and their engineering team is investigating.