Vault CRM Veeva AI Outage - US Region
Incident
March 30 2026,3:28pm PDT
Vault CRM Veeva AI Outage - US Region
Status: closed
Start:
March 30 2026,9:12am PDT
End:
March 30 2026,3:28pm PDT
Duration: 6 hours 16 minutes
Affected Components:
Vault CRM
VCRM-US PROD
VCRM-US SBX
VV1-4000
VV1-1167
VV1-4001
VV1-4003
VV1-4002
VV1-4005
VV1-4004
VV1-4008
VV1-4006
VV1-4011
VV1-4007
VV1-4013
VV1-4009
VV1-4010
VV1-4017
VV1-4012
VV1-4018
VV1-4014
VV1-4020
VV1-4015
VV1-4022
VV1-4027
VV1-4019
VV1-4021
VV1-4023
VV1-4024
VV1-4025
VV1-4026
Update
March 30 2026,9:12am PDT
March 30 2026,9:12am PDT
We are currently investigating reports of intermittent performance issues affecting Veeva AI within Vault CRM. This behavior is linked to an ongoing service disruption with our upstream provider, AWS Bedrock.
Resolved
March 30 2026,3:28pm PDT
March 30 2026,3:28pm PDT
Incident has been resolved.
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