Microsoft 365 seeing degraded service functionality

Incident
January 22 2026,10:59pm PST

Microsoft 365 seeing degraded service functionality

Status: closed
Start: January 22 2026,1:30pm PST
End: January 22 2026,10:59pm PST
Duration: 9 hours 29 minutes
Affected Components:
Veeva CRM Vault CRM VCRM-US PROD US Region EU Region VCRM-US SBX VCRM-EU PROD AP Region VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX CRM-20 CRM-30 CRM-03 CRM-04 VV2-5000 VV1-4000 VV3-6000 VV3-6001 VV1-1167 CRM-05 VV1-4001 VV2-5001 VV1-4003 VV2-5003 VV3-6002 VV3-6003 CRM-06 VV1-4002 VV2-5002 VV3-6004 VV1-4005 VV2-5005 VV3-6005 CRM-08 VV1-4004 VV2-5004 VV1-4008 VV2-5007 VV3-6006 VV3-6007 CRM-10 VV2-5006 VV1-4006 VV3-6008 VV2-5009 VV1-4011 VV1-4007 VV2-5008 VV2-5011 VV1-4013 VV1-4009 VV2-5013 VV2-5010 VV1-4017 VV1-4010 VV2-5012 VV2-5015 VV1-4018 VV2-5014 VV1-4012 VV2-5017 VV1-4020 VV2-5016 VV1-4014 VV2-5019 VV2-5018 VV1-4015 VV2-5020 VV1-4019 VV1-4021
Update

January 22 2026,1:30pm PST

January 22 2026,1:30pm PST

Microsoft 365 is currently experiencing degraded service functionality. As a result, users may be unable to access or experience issues with multiple Microsoft 365 services.

This degradation may impact Veeva CRM and Vault CRM functionality, including:

  • Outlook Calendar integration
  • Creating and joining Microsoft Teams meetings
  • Creating Microsoft Teams and channels

For the latest updates and detailed status information, please refer to Microsoft’s Service Health page:  https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect