RTSM Slowness

Incident
December 03 2025,5:22pm PST

RTSM Slowness

Status: closed
Start: December 03 2025,11:42am PST
End: December 03 2025,5:22pm PST
Duration: 5 hours 40 minutes
Affected Components:
Veeva RTSM
Update

December 03 2025,11:42am PST

December 03 2025,11:42am PST

Please be advised that Veeva RTSM is experiencing slowness and our team is aware and investigating .

Thank you!

Resolved

December 03 2025,5:22pm PST

December 03 2025,5:22pm PST

Affected Veeva RTSM systems are now  operating normally. However, cross study navigation is not working. 

For additional support, please reach out to Help Desk.

https://support.veeva.com/hc/en-us/articles/11939522879643-Veeva-RTSM-Global-Service-Center-Contact-Directory