Vault CRM Hotfix - Asia Pacific and Europe Regions

Maintenance

November 20 2025,9:50pm PST

Vault CRM Hotfix - Asia Pacific and Europe Regions

Status: closed

Start: November 20 2025,10:00am PST

End: November 20 2025,4:00pm PST

Duration: 6 hours

Affected Components:

Vault CRM VCRM-EU SBX VCRM-AP SBX VV3-6001 VV2-5001 VV3-6002 VV2-5002 VV3-6004 VV2-5004 VV3-6006 VV2-5006 VV3-6008 VV2-5008 VV2-5010 VV2-5012 VV2-5014 VV2-5016 VV2-5018

Update

November 20 2025,10:00am PST

Vault CRM Sandbox instances will be upgraded to the 253.0.11 release for Online Platforms. Systems are generally available during this time.

View Patch Notes

Resolved

November 20 2025,4:00pm PST

Scheduled Maintenance closed.

Incident Summary

November 20 2025,7:13pm PST

The hotfix has been rolled back due to issues identified during final validation. An updated release date will be announced at a later date.

Incident Summary

November 20 2025,8:15pm PST

A fix has been identified. Deployment will now resume.

Incident Summary

November 20 2025,9:50pm PST

Scheduled Maintenance closed.

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