Zoom outage impacting Engage Meetings

Incident
April 16 2025,1:47pm PDT

Zoom outage impacting Engage Meetings

Status: closed
Start: April 16 2025,12:50pm PDT
End: April 16 2025,1:47pm PDT
Duration: 57 minutes
Affected Components:
Veeva CRM Vault CRM VCRM-US PROD US Region EU Region VCRM-US SBX VCRM-EU PROD AP Region VCRM-EU SBX VCRM-AP PROD VCRM-AP SBX CRM-20 CRM-30 CRM-03 CRM-04 VV2-5000 VV1-4000 VV2-5001 VV3-6000 VV3-6001 VV1-1167 VV3-6002 CRM-05 VV1-4001 VV1-4003 VV2-5002 VV2-5003 CRM-06 VV1-4002 VV2-5004 VV3-6003 VV3-6004 VV1-4005 VV2-5005 CRM-08 VV1-4004 VV2-5006 CRM-10 VV1-4006 VV1-4007
Update

April 16 2025,12:50pm PDT

April 16 2025,12:50pm PDT

Zoom is reporting an outage.  It is impacting Engage Meetings.  Users will unable to start and create meetings.

Resolved

April 16 2025,1:47pm PDT

April 16 2025,1:47pm PDT

Zoom has reported that services are recovering. Customers can start now use Engage Meetings without interruption. We will continue to monitor with the Zoom team.