Vault Service Disruption on POD VV3-33, VV3-34, VV3-3048, VV3-3057, VV3-3064, VV3-3127, VV3-3129, VV3-3131

Incident

April 15 2025,2:31am PDT

Vault Service Disruption on POD VV3-33, VV3-34, VV3-3048, VV3-3057, VV3-3064, VV3-3127, VV3-3129, VV3-3131

Status: closed

Start: April 15 2025,12:42am PDT

End: April 15 2025,2:31am PDT

Duration: 1 hour 49 minutes

Affected Components:

Veeva Vault Vault-AP PODs VV3-33 VV3-34 VV3-3048 VV3-3057 VV3-3064 VV3-3127 VV3-3129 VV3-3131

Update

April 15 2025,12:42am PDT

Veeva Vault POD VV3-33, VV3-34, VV3-3048, VV3-3057, VV3-3064, VV3-3127, VV3-3129, VV3-3131 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

Update

April 15 2025,1:57am PDT

PODs are starting to recover. Most PODs are now available.

The PODs that are still affected are VV3-3057, VV3-3131

Update

April 15 2025,2:06am PDT

POD VV3-3057 is now available.

The only POD still affected is VV3-3131.

Resolved

April 15 2025,2:31am PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.