April 09 2025,6:00pm PDT

eCOA Reporting Service Maintenance Notification

What: eCOA Reporting Service Maintenance
When: Wednesday, April 9, 2025, between 6:00 pm and 7:00 pm PDT
Affected Regions: US, EU, AP
Estimated Downtime: 1 hour

The maintenance is expected to take approximately 1 hour, during which time sponsor and site users will be unable to export survey response data. No downtime is expected for other areas of eCOA or eConsent or for participants using MyVeeva during the maintenance window.

Support:

• See the Veeva Trust Site for updates regarding system availability. eCOA Vault availability is reported under eCOA Vault, and MyVeeva availability under MyVeeva (eCOA, eConsent).
• If you have additional questions, please submit a ticket to Veeva Product Support.