SiteVault Performance Degradation

Incident
December 18 2024,2:06pm PST

SiteVault Performance Degradation

Status: closed
Start: December 18 2024,1:52pm PST
End: December 18 2024,2:06pm PST
Duration: 14 minutes
Affected Components:
Veeva SiteVault SiteVault-US VV1-1082
Update

December 18 2024,1:52pm PST

December 18 2024,1:52pm PST

SiteVault is currently experiencing service degradation related to certain features, for example, study export, bulk assign, and study archival. Veeva engineering teams are working to return the service to normal as quickly as possible. Contact the Site Support Team at sitevaultsupport@veeva.com if you have any additional questions.

Resolved

December 18 2024,2:06pm PST

December 18 2024,2:06pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.