Veeva CRM - Issue creating new records within Salesforce

Incident
November 17 2024,8:45pm PST

Veeva CRM - Issue creating new records within Salesforce

Status: closed
Start: November 15 2024,7:22am PST
End: November 17 2024,8:45pm PST
Duration: 2 days 13 hours 23 minutes
Affected Components:
Veeva CRM US Region CRM-03 CRM-04 CRM-05 CRM-06 CRM-08 CRM-10
Update

November 15 2024,7:22am PST

November 15 2024,7:22am PST

For a small number of customers, Salesforce is seeing a feature degradation that is preventing users from accessing newly created records. We are actively working with Salesforce on a resolution.

Salesforce has updates posted here: https://status.salesforce.com/incidents/13460

Resolved

November 17 2024,8:45pm PST

November 17 2024,8:45pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.