Veeva Crossix - Data Stream Service Disruption

Incident

November 05 2024,8:10am PST

Veeva Crossix - Data Stream Service Disruption

Status: closed

Start: November 04 2024,1:58pm PST

End: November 05 2024,8:10am PST

Duration: 18 hours 12 minutes

Affected Components:

Veeva Crossix

Update

November 04 2024,1:58pm PST

The Crossix Data Stream is experiencing a service disruption for the below data stream feeds:

DVM_V3
TV_V3
TV_Monthly

The Crossix Measurement Suite UI and all other data streams remain functional. Veeva Engineering teams are working to return the service to normal as quickly as possible. Next update will be posted by 9 AM EST on November 5.

Update

November 05 2024,4:19am PST

Veeva Engineering teams have identified the issue and are working to deploy a fix. We anticipate the below data stream feeds to be regenerated by 12 PM EST.

DVM_V3
TV_V3
TV_Monthly

The Crossix Measurement Suite UI and all other data stream feeds remain functional. Next update will be posted by 12 PM EST after confirmation of delivery.

Resolved

November 05 2024,8:10am PST

The issue has been resolved and all data stream feeds below have been regenerated and re-delivered to the Crossix Data Stream and any outbound S3 or SFTP delivery locations.

DVM_V3
TV_V3
TV_Monthly

If you have any further questions or concerns please reach out to your primary Veeva Crossix Client Services contact.