November 04 2024,6:00am PST

Veeva CRM sync is experiencing a performance degradation. Users can complete their day to day activities, but sync may not complete. Our Development team is aware of the issue you are reporting and we are investigating both internally and with Salesforce with the highest priority. We will keep you informed of all updates here as they are available.

November 04 2024,8:15am PST

Our Development team is continuing to investigate. Users on mobile devices can complete their day to day activities, but sync may not complete. Online users are not affected.

November 04 2024,11:29am PST

The issue has been identified. Syncs for affected users should start to work over the next hour. We will continue to monitor the situation.