Errors with Video Transcoding
Incident
January 21 2021,11:15am PST
Errors with Video Transcoding
Status: closed
Start:
January 21 2021,9:45am PST
End:
January 21 2021,11:15am PST
Duration: 1 hour 30 minutes
Affected Components:
Veeva CRM
Veeva MultiChannel & Integrations
Veeva Nitro
Veeva Network
Veeva CDMS
Veeva Vault
Veeva Align
Veeva Sub-processors update
Veeva Support Locations
MC-01
NITRO-US
VDM1
MC-20
VA-US
NITRO-EU
MC-30
NITRO-AP
VDM3
ENGAGE-01
WC-36
VDM5
VA-EU
VDM20
SANDBOX
SANDBOX2
VA-AP
SANDBOX3
SANDBOX20
CRM-20
CRM-30
CRM-03
CRM-04
VV1-1
VV2-10
VV3-33
cdb-1
CRM-05
VV1-2
VV2-27
VV3-34
CRM-06
VV1-3
VV2-28
VV3-3048
CRM-08
VV1-4
VV2-29
VV3-3057
CRM-10
VV1-5
VV2-30
VV3-3064
VV1-6
VV2-31
VV3-3086
VV1-7
VV2-32
VV3-3096
VV1-8
VV2-35
VV3-3099
VV1-9
VV2-41
VV1-11
VV2-44
cdb-1002
VV1-12
VV2-2047
VV1-13
VV2-2050
VV1-14
VV2-2056
VV1-15
VV2-2060
VV1-16
VV2-2063
VV1-18
VV2-2070
VV1-19
VV2-2072
VV1-20
VV2-2075
VV1-21
VV2-2080
VV1-23
VV2-2083
VV1-24
VV2-2085
VV1-25
VV2-2087
VV1-26
VV2-2091
VV1-38
VV1-39
VV2-2095
VV1-40
VV1-42
VV2-2098
VV1-43
VV2-2120
VV1-1045
VV2-2121
VV1-1046
VV1-1049
VV1-1051
VV1-1052
VV1-1053
VV1-1054
VV1-1055
VV1-1058
VV1-1061
VV1-1062
VV1-1065
VV1-1066
VV1-1067
VV1-1068
VV1-1069
VV1-1073
VV1-1074
VV1-1076
VV1-1077
VV1-1078
VV1-1079
VV1-1081
VV1-1084
VV1-1088
VV1-1089
VV1-1094
VV1-1120
VV1-1121
VV1-1122
VV1-1124
Update
January 21 2021,9:45am PST
January 21 2021,9:45am PST
We are seeing errors with Video Transcoding. We are working to resolve the issue.
Resolved
January 21 2021,11:15am PST
January 21 2021,11:15am PST
The problem has been resolved.
Incident Summary
January 21 2021,11:15am PST
January 21 2021,11:15am PST
We are investigating the root cause.
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