December 06 2020,8:56pm PST

All Chinese customers who are using China Link can not access their Vaults. It happened both on Production & Sandbox environment. 

We are working to restore normal service!

December 06 2020,10:55pm PST

Our circuit is down from China to Tokyo.

China Telecom network team is still working on the investigation!

December 07 2020,1:35am PST

Veeva Technology Team is investigating the issue with China Telecom and will provide updates as they become available.  

December 07 2020,3:10am PST

China Telecom has identified a problem in Tokyo and working with their local provider on the resolution. Further updates will be provided as they become available.  

December 07 2020,4:53am PST

China Telecom still working with their local provider in Tokyo on the restoration of the service. Further updates will be provided as those become available.  

December 07 2020,6:50am PST

China Telecom still working with their local provider in Tokyo on the restoration of the service. Further updates will be provided as those become available. 

December 07 2020,8:40am PST

China Telecom still working with their local provider in Tokyo on the restoration of the service. Further updates will be provided as those become available.